**Immediate Hiring: Customer Sales and Service Representative at blithequark**
Are you a sales and customer service superstar looking for a new challenge? Do you thrive in fast-paced environments and enjoy building relationships with customers? Look no further! blithequark is seeking a highly motivated and results-driven Customer Sales and Service Representative to join our team. As a Customer Sales and Service Representative, you will be the face of blithequark, delivering exceptional customer experiences and driving sales growth. If you're passionate about sales, customer service, and technology, this is the perfect opportunity for you to take your career to the next level.
**About blithequark**
blithequark is a leading provider of innovative solutions and services that empower individuals and businesses to connect, innovate, and thrive. Our mission is to power and empower how people live, work, and play by connecting them to what brings them joy. We're a community of passionate and dedicated professionals who share a common goal: to make a meaningful impact in the world. At blithequark, we believe that our employees are our greatest asset, and we're committed to providing a collaborative, inclusive, and supportive work environment that fosters growth, learning, and success.
**What You'll Be Doing**
As a Customer Sales and Service Representative, you will be responsible for delivering exceptional customer experiences and driving sales growth through:
* Answering incoming calls from customers and responding to requests about installation, disconnection, or changes to service
* Instilling confidence and loyalty in customers through thoughtful listening, utilizing your knowledge of blithequark's products and services to effectively service and retain customers
* Identifying customer needs and proactively offering our products and services to meet monthly sales goals and to ultimately deliver an outstanding customer experience
* Investigating and resolving customer inquiries and disputes on service, billing, rates, adjustments, and policy issues
* Responding to requests from customers about blithequark products and services
* Verifying service order accuracy and completeness and making corrections/changes, as needed
* Negotiating the collection of overdue bills
* Working evenings, weekends, holidays, and unscheduled shifts as determined by the needs of the business
* Managing various systems and work tools while engaging on the phone with customers
**What We're Looking For**
We're seeking a highly motivated and results-driven individual who is passionate about sales, customer service, and technology. You should have:
* A true consultative salesperson mindset, with a focus on building relationships with customers and driving sales growth
* Excellent communication and interpersonal skills, with the ability to diffuse sensitive situations and provide exceptional customer service
* A deep understanding of customer needs and preferences, with the ability to identify opportunities to upsell and cross-sell blithequark products and services
* A strong work ethic, with the ability to work in a fast-paced environment and manage multiple priorities
* A willingness to learn and adapt to new technologies and processes
* A high school diploma or equivalent, with a related associate degree or 2+ years of relevant experience
**Preferred Qualifications**
* Related associate degree or 2+ years of relevant experience
* Customer service call center experience
* Previous collections experience
* Experience with selling products and services
* Customer service skills
* Demonstrated ability to communicate with detail and precision
**What We Offer**
As a Customer Sales and Service Representative at blithequark, you can expect:
* A competitive salary and incentive-based compensation package
* Opportunities for career growth and advancement in a dynamic and innovative company
* A comprehensive benefits package, including health and wellness benefits, 401(k) Savings Plan, stock incentive programs, paid time off, adoption assistance, and tuition assistance
* A collaborative and inclusive work environment that fosters growth, learning, and success
* The opportunity to work with a talented and dedicated team of professionals who share a common goal: to make a meaningful impact in the world
**Work Environment and Culture**
As a remote employee, you will work from home with occasional in-person trainings and meetings. We're committed to providing a flexible and supportive work environment that allows you to balance your work and personal life. Our company culture is built on the principles of collaboration, inclusivity, and respect, and we're dedicated to creating a workplace that is welcoming and empowering for all employees.
**Equal Employment Opportunity**
blithequark is an equal opportunity employer and celebrates our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. We're committed to creating a collaborative and inclusive work environment that fosters growth, learning, and success.
**How to Apply**
If you're passionate about sales, customer service, and technology, and you're looking for a new challenge, we encourage you to apply today! Don't worry if you don't meet every single requirement – we value a great attitude and a willingness to learn above all. Submit your application today and take the first step towards a rewarding and challenging career at blithequark.
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