(Fluent English) Account Executive (Serbia, remotely)

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as an Account Executive today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes

What you will do:

• Process incoming partner applications and sign-ups accurately and in a timely manner
• Verify partner information and ensure all required documentation is complete
• Enter and update partner data in CRM and internal systems
• Conduct follow-up calls and emails with partners to answer questions, provide guidance, or collect missing information
• Collaborate with internal teams to resolve onboarding or documentation issues
• Generate regular reports on sign-up metrics and status updates
• Ensure compliance with company policies and onboarding procedures
• Maintain organized records of all partner sign-ups and related documentation

What you need to succeed in this role:

• Excellent English skills (at least C1 for both spoken and written)
• Previous experience in Sales, Account Management, Data Entry, or Channel Partnerships
• Experience in partner onboarding or partner sign-up
• High school diploma or equivalent
• Excellent written and verbal communication skills, including professional phone etiquette
• Ability to quickly learn internal tools and follow established processes
• Comfortable working with Salesforce, Slack, and Google Workspace (Docs, Sheets, etc.)
• Ability to multitask, prioritize work effectively, and manage deadlines
• Strong attention to detail and high accuracy in data processing
• Ability to build rapport and maintain positive partner relationships
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Experience in SaaS or tech environment
• Familiarity with CRM reporting / tracking partner pipeline

Benefits and Perks:

• Fixed schedule: Monday-Friday, 9am – 5pm CET
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.