TTEC Work from Home Customer Support Representa...

Join TTEC as a Work from Home Customer Support Representative! Enjoy the flexibility of working from the comfort of your home while providing top-notch customer support. Earn competitive compensation and be part of a dynamic team dedicated to customer satisfaction. TTEC values your skills and offers a rewarding work environment. Don't miss this opportunity to elevate your career while enjoying the benefits of remote work. Apply now and be a crucial part of delivering exceptional customer experiences with TTEC. <strong>Key Responsibilities:</strong> <ul> <li>Respond to customer inquiries via phone, email, and chat in a prompt and professional manner.</li> <li>Provide accurate information and assistance regarding products or services.</li> <li>Troubleshoot and resolve customer issues with a focus on first-call resolution.</li> <li>Maintain customer records by updating account information.</li> <li>Follow company policies and procedures while delivering high-quality service.</li> <li>Collaborate with team members to address complex customer issues.</li> </ul> <strong>Qualifications:</strong> <ul> <li>Previous customer service experience preferred.</li> <li>Excellent communication skills, both written and verbal.</li> <li>Strong problem-solving and decision-making abilities.</li> <li>Ability to work independently and adapt to a fast-paced environment.</li> <li>Comfortable using technology and navigating multiple systems simultaneously.</li> <li>Dedicated home office space with a reliable high-speed internet connection.</li> <li>High school diploma or equivalent; college degree is a plus.</li> </ul> <strong>Benefits:</strong> <ul> <li>Competitive salary and performance-based incentives.</li> <li>Comprehensive training and ongoing development opportunities.</li> <li>Health, dental, and vision insurance.</li> <li>401(k) retirement savings plan.</li> <li>Work from the comfort of your home.</li> </ul> <strong>How to Apply:</strong> If you are enthusiastic about delivering exceptional customer experiences and enjoy the flexibility of working from home, we want to hear from you! Please submit your resume and a cover letter outlining your relevant experience and why you're interested in joining TTEC. TTEC is an equal opportunity employer and values diversity in its workforce.