Vacation Sales Concierge – Pre-Arrival
Job Description:
• Schedule sales presentations and manage customer expectations
• Provide the highest level of service to exceed budgeted sales presentations and volume production goals
• Ensure that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services
• Use persuasive techniques that maximize revenue while maintaining existing guest loyalty
• Welcome and greet guests; anticipate and address their needs
• Interact with colleagues and guests professionally and promptly
• Contribute to team goals
• Always follow company policies and safety procedures
Requirements:
• Highly motivated with sales or customer service experience
• Enjoy interacting with guests either in person or by phone
• Available to work various shifts, holidays, and weekends
• Concierge, and/or sales experience preferred
• Position may require background and drug screening, in accordance with state and local requirements
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time
Benefits:
• Uncapped earning potential ( wages, monthly incentives, annual bonuses, contests)
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities
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