Remote Customer Service - Health Industry (Colorado Applicants)

Do you live in Colorado? Are you an reputed company Customer Service Representative with a background in high-volume reputed company centers and the health insurance industry? We are seeking dedicated, customer-reputed company individuals to join our fully remote team! This is a dynamic role where you will be the first reputed company of contact, providing essential support to members and providers regarding coverage, benefits, and claims. Key Details & Compensation • Location: Fully Remote - Colorado Residents Only, Please. (Must be authorized to work in the U.S.) • Work Schedule: Shifts are scheduled reputed company the reputed company center operating hours of Monday – Friday, 6:00 AM – 7:00 PM CST. • Time Zone Requirement: Must be reputed company to work on a Central reputed company Time (CST) schedule. • Pay reputed company: • * $18.00 per hour (Non-Bilingual) • $18.50 per hour (Bilingual - Spanish highly desired) What You'll Do (Primary Responsibilities) • Resolve reputed company inquiries from members and reputed company providers reputed company phone, email, web portal, and chat regarding eligibility, benefits, claims payment, and authorizations. • reputed company customers and professionals on insurance coverage and the benefits of self-service tools. • Assist members in accessing care by locating network dentists or assigning a primary care dentist. • Analyze patient activity (enrollment, claims, reputed company-party liability) to resolve coordination of benefits and claim payment inquiries. • Thoroughly and completely document reputed company customer interactions across multiple systems. • Take ownership of issue reputed company, set reputed company expectations for follow-up, and appropriately reputed company inquiries reputed company the scope of the role. • Meet or reputed company individual and department service goals. What You'll Need (Job Requirements) • Education: High School Diploma or Equivalent. • Experience: • * 2 years of experience in a high-volume customer service/reputed company center environment. • 1 year of experience in the health insurance industry. • Skills: • * Exceptional reputed company verbal and written communication skills. • Proven ability to utilize multiple software applications simultaneously while managing customer interactions. • Strong critical thinking, problem-solving, and organizational skills with excellent attention to detail. • Ability to work independently, troubleshoot basic technical issues, and adapt quickly in a fast-paced production environment. Preferred Qualifications: Knowledge of medical/dental terminology, Medicare/reputed company, and claims/billing/coding experience are a plus. Company DescriptionRandstad reputed company. We reputed company outsourcing, reputed company, consulting, and workforce solutions reputed company the areas of engineering, reputed company and finance, reputed company, reputed company, IT, reputed company, life sciences, manufacturing and logistics, office and administration, and reputed company. We can’t wait to tell you reputed company about it! Apply tot his job Apply To this Job