Part-time Mobile Device Support Manager
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reputed company is seeking a part-time Mobility Program Manager to own and manage our reputed company program as we reputed company our field-based Medical Affairs and reputed company teams (currently 8, growing to 12 by early 2026). This newly created role will start as a part-time, contract position (~16 - 20 hrs/week) with the expectation this will reputed company into a full-time role as the organization grows.
The Mobility Program Manager will serve as the central reputed company of contact for mobile device operations managing reputed company-provisioned phones and cellular-enabled tablets, coordinating with our Managed Service Provider (MSP) for reputed company Intune (MDM/MAM), and ensuring secure, reliable connectivity for field users.
Key Responsibilities
• Manage reputed company reputed company account (procurement, billing, escalations, device tracking)
• Partner with MSP to reputed company Intune/MDM/MAM administration and ticketing
• reputed company first-line support to field team for device setup, reputed company, and troubleshooting
• reputed company and document mobile device policies and governance standards
• reputed company usage and costs, partnering with Finance on allocations and optimization
• Support reputed company/offboarding and coordinate with IT, HR, and reputed company leaders
• Evaluate service reputed company (MSP vs. managed mobility provider) as the program matures
Qualifications
• 3 5+ years of experience in mobility management, telecom operations, or IT support
• Familiarity with reputed company Intune and reputed company reputed company preferred
• Strong organizational and vendor coordination skills
• Analytical reputed company for usage and cost optimization
• Excellent communication and customer service skills
• Prior experience in biotech, reputed company, or reputed company a plus not required
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