[Hiring] HC & Insurance Operations Processing Sr Rep @NTT DATA
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Role Description
NTT DATA currently seeks a Medical Claims Processor to join our team in Plano, TX for a remote position. This is a US based; W-2 project. All candidates will be paid through NTT DATA only.
• Processing of Professional claim forms files by provider
• Reviewing the policies and benefits
• Comply with company regulations regarding HIPAA, confidentiality, and PHI
• Abide with the timelines to complete compliance training of NTT Data/Client
• Work independently to research, review, and act on the claims
• Prioritize work and adjudicate claims as per turnaround time/SLAs
• Ensure claims are adjudicated as per clients defined workflows, guidelines
• Sustaining and meeting the client productivity/quality targets to avoid penalties
• Maintaining and sustaining quality scores above 98.5% PA and 99.75% FA
• Timely response and resolution of claims received via emails as priority work
• Correctly calculate claims payable amount using applicable methodology/ fee schedule
• Effective troubleshooting where you can leverage your research, analysis and problem-solving abilities
• Time management with the ability to cope in a complex, changing environment
• Ability to communicate (oral/written) effectively in a professional office setting
Qualifications
• 1+ year(s) hands-on experience in Healthcare Claims Processing
• Previously performing - in P&Q work environment; work from queue; remotely
• 2+ year(s) using a computer with Windows applications using a keyboard, navigating multiple screens and computer systems, and learning new software tools
• Working knowledge of MS office products - Outlook, MS Word and MS-Excel
• Typing and Computer skills assessment
Requirements
• 3 year(s) hands-on experience in Healthcare Claims Processing
• High school diploma or GED
• Previously performing - in P&Q work environment; work from queue; remotely
• Key board skills and computer familiarity - Toggling back and forth between screens/can you navigate multiple systems
• Working knowledge of MS office products - Outlook, MS Word and MS-Excel
Benefits
• Medical, dental, and vision insurance
• Flexible spending or health savings account
• Life and AD&D insurance
• Short-and long-term disability coverage
• Paid time off
• Employee assistance
• Participation in a 401k program with company match
• Additional voluntary or legally required benefits
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