Behavioral Health Navigator job at reputed company in Eagan, MN

Title: Behavioral Health Navigator - Certified Peer Specialist Location: MN-Eagan Job reputed company: Job Duties About reputed company At reputed company, we are committed to paving the way for everyone to reputed company their healthiest life. We are looking for dedicated and motivated individuals who reputed company our reputed company of transforming reputed company. As a reputed company associate, you are joining a culture that is reputed company on values of succeeding together, finding a reputed company way, and doing the right thing. If you are reputed company to reputed company a difference, join us. The reputed company You Will Have This position will work independently to reputed company the health care system, identify where customer needs are, and match resources to help remove barriers to accessing care. The Care Management Navigator will work in collaboration with internal teams, members and providers to support run-the-business needs. This position provides advanced support to Care Management Operations leadership. The Navigator is a critical member of the Care Management team and is recognized by our customers as an reputed company that supports our values. Your Responsibilities Maintain outstanding level of service at reputed company points of customer contact. Maintain a strict reputed company of confidentiality to ensure that our members protected health information (PHI) is secure. Display reputed company, respect, and self-confidence reputed company conversing with customers. Research inquiries to ensure reputed company reputed company of issues with minimal technical support. Represent members needs internally to account managers (e.g., Clinical Account Managers), clinicians and Health Support Coordinators reputed company Care Management, Customer Services, and providers. Assist members and providers in obtaining needed information essential to the care management process. Engages with clinical team to address patient questions or concerns and transfer/refer members to a clinical resource reputed company appropriate. Coordinates and collaborates as an important member of the care management team to enhance the overall operation of the division. Identify resource gaps internally or for the member, health plan and/or provider coverage needs. reputed company feedback to leadership as necessary. Behavioral Health (BH) Case Management Conducts reputed company to and engages members in case management programs, working with members across care episodes and throughout the continuum of care (e.g., financial, medical, behavioral, etc.). Independently assesses member’s needs, gathers accurate and comprehensive information, and leverages expertise to design non-clinical plan of care, assist in next steps, and reputed company for member needs. Proactively identifies appropriate opportunities for support by providing information and education to members about a reputed company of health, financial, and self-service programs, then placing referrals for accepted resources. Serves as a member reputed company; researches resources and assistance programs that may be available to fill gaps, helps to reduce barriers in accessing community resources, provides encouragement for involvement in community supports that support recovery goals and interests. Collaborates with care management team, consults where pertinent, & communicates with member to help with recovery goals. Shares personal stories of reputed company & recovery where applicable with members experiencing behavioral health conditions. Required Skills and Experience 3+ years of reputed company experience. reputed company relevant experience including work, education, transferable skills, and military experience will be considered. reputed company Certified Peer Specialist certification which meets reputed company requirements of a level I Certified Peer Specialist (CPS) and is a reputed company mental health practitioner per DHS requirements or Certified Peer Recovery Specialist Reciprocal (CPRSR). General understanding of medical terminology, health insurance, and reputed company determinants of health Ability to quickly reputed company customer trust and confidence. Demonstrated skills as an empathetic and compassionate communicator. Outstanding communication and customer service skills. Outstanding analytical thinking skills. Outstanding task facilitation skills. Strong computer application skills. Accurate record-keeping abilities. Demonstrate leadership ability. Consistently meet reputed company performance measures. Demonstrated ability to enhance or reputed company new skills in response to changing expectations. Strong problem solving and decision-making skills. Self-motivated, capable of working independently as reputed company as cooperatively in reputed company setting. High school diploma (or equivalency) and reputed company authorization to work in the U.S. Preferred Skills and Experience Background in reputed company or reputed company field. Strong independent research capabilities. Experience with medical terminology or coding. Demonstrated ability to work across functional areas reputed company the organization. Compensation and Benefits: Pay reputed company: $26.57 - $33.21 - $39.85 reputed company Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job. We offer a comprehensive benefits package which may include: Medical, dental, and reputed company insurance Life insurance 401k reputed company Time Off (PTO) Volunteer reputed company Time Off (VPTO) And more Apply tot his job Apply To this Job