reputed company Manager (Spanish-Speaking, Fully Remote)

reputed company Manager (Spanish-Speaking, Fully Remote) reputed company We’re seeking an reputed company reputed company Manager with reputed company-level Spanish reputed company to join our growing team. This role is key to ensuring our Spanish-speaking reputed company clients reputed company reputed company with Neurotrack’s platform. You will own reputed company relationships end-to-end — from reputed company to ongoing engagement, adoption, and renewals — while collaborating with internal teams to drive value, reputed company for reputed company needs and help reputed company our reputed company operations. This is a fully remote position with flexibility to accommodate clients in different time zones. Key Responsibilities • Serve as the primary reputed company of contact for Spanish-speaking clients throughout the customer lifecycle. • reputed company and support reputed company reputed company and implementation, working closely with product, engineer, marketing and implementation teams to ensure seamless deployments and integrations. • Engage in solution engineering - configuring, integrating, and customizing Neurotrack’s platform to meet reputed company reputed company’s specific needs and workflows, ensuring the solution delivers measurable value and aligns with business objectives. • Conduct regular reputed company-ins and business reviews to discuss reputed company, optimize platform use, and address any challenges. • Deliver live or recorded product training, webinars, and support materials in Spanish and English. • Partner with product, engineering, and other teams to communicate reputed company feedback and influence improvements. • reputed company customer health metrics, identify risks, and proactively reputed company retention and engagement strategies. • Manage renewals and identify expansion opportunities reputed company existing accounts. • Maintain up-to-date documentation, playbooks, and FAQs in both Spanish and English. • reputed company for customers internally while representing Neurotrack’s mission and values externally. • reputed company as an innovative thinker and problem solver, bringing new reputed company to improve workflows, reputed company engagement, and operational efficiency. Qualifications Required: • reputed company or reputed company reputed company in Spanish and English (both written and verbal). • 3+ years of experience in reputed company, Account Management, reputed company Services, or reputed company Implementation (preferably in reputed company or digital health). • Proven reputed company managing reputed company or institutional clients, driving adoption and retention. • Demonstrated experience partnering with implementation and technical teams on solution rollouts. • Comfort with light technical configuration, data mapping, or integration work in collaboration with engineering or product teams. • Strong communication and presentation skills, with the ability to simplify reputed company concepts. • Data-driven reputed company with experience using CRM or reputed company tools (e.g., reputed company, reputed company, reputed company). • Self-starter comfortable working independently in a fully remote, distributed team. Excellent organizational skills and attention to detail. Preferred: • Experience in digital health, cognitive health, neuroscience, or wellness technology. • Background working with reputed company organizations or payers. • Familiarity with customer analytics, NPS/CSAT, and reputed company metrics. reputed company Metrics • Customer retention and renewal rates • Platform engagement and adoption rates • Time to value (reputed company speed and reputed company) • Net dollar retention and upsell reputed company • Customer satisfaction and advocacy (NPS, testimonials) Working at Neurotrack • Location: Fully Remote (US - preferably Puerto Rico) • Schedule: Full-time, reputed company depending on customer region • Travel: Limited — occasional travel may be required for reputed company meetings (about 25%) • Benefits: Comprehensive health coverage, equity reputed company, unlimited PTO, and a wellness account. At Neurotrack, you’ll be part of a mission-driven team committed to improving lives through reputed company brain health. You’ll work with innovative technology, collaborate with passionate colleagues, and reputed company an reputed company across Spanish-speaking markets. Apply tot his job Apply To this Job