Claims Adjuster – Liability – Auto Physical Damage
Claims Adjuster – Liability – Auto Physical Damage
Overview:
We are seeking an experienced Claims Adjuster with a strong background working for an insurance carrier or TPA, specializing in physical damage liability claims. The ideal candidate will possess technical expertise, sound judgment, and the ability to manage a diverse claim portfolio efficiently from start to finish.
Responsibilities
Claims Management
• Investigate, evaluate, and resolve third-party physical damage liability claims promptly and accurately.
• Manage coverage analysis, liability determination, damages assessment, and settlement negotiations.
• Oversee repair estimates, total loss evaluations, and salvage opportunities.
• Maintain detailed and compliant claim documentation consistent with carrier standards and regulatory requirements.
• Collaborate with defense counsel, vendors, and internal teams to ensure fair and timely claim outcomes.
Effective Communication
• Maintain proactive communication with insureds, claimants, repair facilities, defense firms, and internal claims staff.
• Negotiate settlements effectively while mitigating exposure and supporting company financial objectives.
• Deliver clear, professional written and verbal updates throughout the claim lifecycle.
Client & Team Support
• Provide exceptional support to policyholders throughout the claim process, ensuring transparency and empathy.
• Contribute to a cohesive claims operation by collaborating with peers and leadership on best practices.
• Represent the company’s professionalism and service commitment in all interactions.
Qualifications
• Minimum 2+ years of experience handling physical damage claims for an insurance carrier or TPA.
• Proven ability to manage both liability physical damage exposure, including total losses and repairs.
• Strong technical knowledge of policy interpretation, coverage application, and trucking industry standards.
• Excellent communication, negotiation, and analytical skills.
• Ability to work independently in a remote environment while maintaining accountability and productivity.
• Willingness to travel occasionally for training, meetings.
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Work Location: Remote
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