Experienced Part-Time Remote Chat Operator – Customer Service and Lead Generation Specialist for Automotive Industry

Introduction to blithequark

At blithequark, we are driven by a mission to deliver exceptional customer experiences through innovative technology and outstanding service. As a leader in the automotive industry, we recognize the importance of building strong relationships with our clients and their customers. To achieve this, we are seeking a highly skilled and motivated Part-Time Chat Operator to join our team. This 100% remote position offers the flexibility to work from the comfort of your own home, with a competitive salary and opportunities for growth and development.

Job Overview

As a Part-Time Chat Operator at blithequark, you will play a vital role in engaging with customers through online conversations, representing our automotive dealer clients in a positive and professional manner. Your primary goal will be to convert conversations into leads, helping our clients generate revenue and drive business success. If you are a customer-focused individual with excellent communication skills and a passion for technology, we encourage you to apply for this exciting opportunity.

Responsibilities

• Handle a wide range of customer inquiries via online chat, providing accurate and timely responses to their questions and concerns
• Provide detailed information about our products and services, highlighting their features and benefits to potential customers
• Narrow down on appointment information to schedule appointments, ensuring a seamless and efficient process for our clients
• Capture customer contact information for lead generation and client review, maintaining accurate and up-to-date records
• Summarize interactions based on customer needs, providing valuable insights for our clients to review and act upon
• Develop and maintain a knowledge base of our evolving products and services, staying ahead of the curve and ensuring your expertise remains current

Qualifications

To be successful in this role, you will need to possess a combination of skills and experience, including:

• Previous experience in retail customer service or the automotive industry, although not essential, is highly desirable
• Basic internet and window-based computer skills, with the ability to navigate multiple software applications and systems
• A strong ability to multitask, with experience in gaming or similar fast-paced environments being beneficial
• A positive and professional demeanor, with excellent written and verbal communication skills
• The ability to adapt to change and thrive in a quick-paced work environment, with a willingness to learn and develop your skills

Requirements

To be considered for this position, you will need to meet the following requirements:

• Must be able to type at least 35 WPM, with 40 WPM or above being preferred
• Must have your own computer or laptop with a webcam, second monitor, microphone, and external mouse
• Must have a quiet, dedicated work space free from distractions, as this is a remote position
• Must be able to attend 4 weeks of full-time remote training, Tuesday - Saturday between the hours of 11:00 am-7:30 pm EDT

What We Offer

At blithequark, we are committed to providing our employees with a supportive and inclusive work environment, where they can grow and develop their skills. As a Part-Time Chat Operator, you can expect:

• A competitive salary of $13 per hour
• Opportunities for career growth and advancement, with a focus on professional development and training
• A dynamic and collaborative work environment, with a team of experienced and dedicated professionals
• Flexible working hours, with the ability to work from the comfort of your own home
• Access to the latest technology and software, with ongoing training and support to ensure your success

Career Growth and Development

At blithequark, we are committed to helping our employees achieve their career goals, through ongoing training and development opportunities. As a Part-Time Chat Operator, you will have access to:

• Comprehensive on-the-job training, with a focus on customer service, lead generation, and product knowledge
• Regular performance reviews and feedback, with opportunities for growth and advancement
• A supportive and inclusive work environment, with a team of experienced and dedicated professionals
• Access to the latest technology and software, with ongoing training and support to ensure your success

Company Culture

At blithequark, we pride ourselves on our relaxed, yet professional and fun work environment. We believe in fostering a culture of inclusivity, respect, and open communication, where our employees feel valued and supported. As a Part-Time Chat Operator, you will be part of a dynamic and collaborative team, with a shared passion for delivering exceptional customer experiences.

Work Environment

As a remote worker, you will have the flexibility to work from the comfort of your own home, with the ability to create a dedicated work space that meets your needs. We provide our employees with the latest technology and software, with ongoing training and support to ensure their success. Our remote work environment is designed to be flexible and accommodating, with a focus on work-life balance and employee well-being.

Conclusion

If you are a motivated and customer-focused individual, with a passion for technology and a desire to work in a dynamic and collaborative environment, we encourage you to apply for this exciting opportunity. As a Part-Time Chat Operator at blithequark, you will have the chance to make a real difference in the lives of our customers, while developing your skills and advancing your career. Apply now and take the first step towards a rewarding and challenging career with blithequark.