**Experienced Customer Service Representative (100% Remote) – Financial Services Industry**

Are you a customer service professional with a passion for delivering exceptional experiences? Do you thrive in a remote work environment and enjoy the flexibility that comes with it? Look no further than this exciting opportunity to join blithequark's dynamic team as a Customer Service Representative. With a focus on financial services, you will have the chance to make a positive impact on customer satisfaction and experience while advancing your career in a supportive and collaborative work environment. **About blithequark** blithequark is a leading organization in the financial services industry, dedicated to providing innovative solutions and exceptional customer experiences. Our team is passionate about making a difference in the lives of our customers, and we're looking for like-minded individuals to join our ranks. As a remote employee, you'll enjoy the flexibility to work from anywhere, while still being part of a dynamic and supportive team. **Why Join blithequark?** * Competitive salary and benefits package, including health, dental, and vision insurance, as well as retirement benefits * Opportunity for career advancement and growth within the organization * Work remotely with WFH benefits and a supportive team * Chance to make a positive impact on customer satisfaction and experience * Collaborative and inclusive work environment that values diversity and equality **Job Responsibilities** As a Customer Service Representative at blithequark, you will be responsible for: * Answering and transferring inbound and outbound calls during business hours * Providing support to other departments and mail services * Processing customer service requests, payments, and administrative tasks * Insurance tracking and reporting * Assisting with early-stage collections duties **What We're Looking For** To be successful in this role, you'll need: * At least 3 years of customer service experience * High school diploma or GED * Proficient in Microsoft Office * Excellent written and verbal communication skills * Detail-oriented and organized **How to Stand Out** While the above qualifications are essential, we're also looking for candidates with: * At least 5 years of customer service experience * Associate or bachelor's degree in business, communications, or social science * Knowledge of the Equipment Loan/Leasing Finance industry * Knowledge of Salesforce * Bilingual Spanish proficiency **Skills and Competencies** To succeed in this role, you'll need to possess: * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment and prioritize tasks effectively * Strong problem-solving and analytical skills * Ability to work independently and as part of a team * Proficiency in Microsoft Office and other software applications **Career Growth Opportunities and Learning Benefits** At blithequark, we're committed to helping our employees grow and develop their careers. As a Customer Service Representative, you'll have access to: * Ongoing training and development opportunities * Mentorship and coaching from experienced team members * Opportunities for career advancement and growth within the organization * A supportive and collaborative work environment that values diversity and equality **Work Environment and Company Culture** Our remote work environment is designed to be flexible and accommodating, with: * A dedicated team of professionals who are passionate about delivering exceptional customer experiences * A collaborative and inclusive work environment that values diversity and equality * Opportunities for socialization and connection with colleagues through virtual events and activities * A focus on work-life balance and employee well-being **Compensation, Perks, and Benefits** We offer a competitive salary and benefits package, including: * Health, dental, and vision insurance * Retirement benefits * WFH benefits and a supportive team * Opportunities for career advancement and growth within the organization **How to Apply** If you're a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Even if you feel you're not a perfect match, we'd still love to hear from you. Please submit your application through our website, and we'll be in touch to discuss your qualifications further. **Apply Now!** Don't miss out on this opportunity to join blithequark's dynamic team as a Customer Service Representative. Apply now and take the first step towards a rewarding career in the financial services industry. Apply to this Job Apply for this job