Experienced Property and Casualty Customer Service Representative – 100% Remote Position with Competitive Salary and Growth Opportunities

Welcome to blithequark

At blithequark, we are passionate about delivering exceptional customer experiences and making a positive impact in the lives of our clients. As a leader in the industry, we are committed to fostering a culture of innovation, teamwork, and continuous learning. Our team is dedicated to providing top-notch service, and we are excited to welcome a talented and motivated Property and Casualty Customer Service Representative to join our dynamic team.

Job Highlights

• Position: P&C Customer Service Rep
• Location: 100% Remote
• Start Date: Immediate openings available
• Company: blithequark
• Compensation: Competitive salary and benefits package

Job Description

We are seeking an experienced and skilled Property and Casualty Customer Service Representative to join our team. As a 100% remote position, you will have the flexibility to work from the comfort of your own home, with a comprehensive training program to ensure your success. Our training schedule is Monday to Friday, 9:00 am - 5:30 pm EST, for two weeks, plus one week of nesting. After completing the training, you will transition to a flexible schedule between 8 am - 9 pm, Monday to Friday, with one weekend a month on a rotating schedule.

Key Responsibilities

• Manage inbound email, chat, and phone inquiries from customers for the purpose of selling property and casualty insurance policies
• Manage time and other resources to ensure sales goals are met consistently
• Handle all interactions promptly and effectively to minimize wait times
• Build rapport with potential customers to reinforce the value of blithequark's brand and our insurance products
• Build strong knowledge of products and services offered

Essential Qualifications

• Must have a current active resident property and casualty insurance license - General P&C, NOT Personal Lines
• Licenses must remain active throughout the duration of the assignment
• 2+ years of sales experience
• Proven attendance reliability
• Flexible schedule requirements, with the ability to work evenings and weekends
• High school diploma or GED

Preferred Qualifications

• Proven sales success within an inbound service environment, preferably a direct sales environment
• Insurance industry sales experience
• Service industry and/or Contact Center experience
• Ability to operate in a fast-pace, multi-tasking environment with deadlines
• Strong written, verbal, interpersonal, and phone communication skills
• Excellent tracking, follow-up, negotiating, and relationship-building skills
• Demonstrated ability to consistently overcome objections
• Articulate, professional, and possesses a strong quality sales mindset with attention to detail
• Proven history of adherence to corporate policies, procedures, and guidelines
• Strong computer background using MS Word, Excel, and Internet

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our team members. As a Property and Casualty Customer Service Representative, you will have access to comprehensive training programs, ongoing coaching and feedback, and opportunities for career advancement. Our team is dedicated to helping you succeed and achieve your professional goals.

Work Environment and Company Culture

Our company culture is built on the values of teamwork, innovation, and customer satisfaction. We believe in fostering a positive and supportive work environment that encourages collaboration, creativity, and growth. As a remote team member, you will be an integral part of our dynamic team and will have the opportunity to contribute to our mission of delivering exceptional customer experiences.

Compensation, Perks, and Benefits

We offer a competitive salary and benefits package, including a pay rate of $20/hr. Our benefits package includes a range of perks and incentives, such as flexible scheduling, opportunities for career advancement, and a comprehensive training program. We are committed to providing a rewarding and supportive work environment that recognizes and rewards your contributions to our team.

Conclusion

If you are a motivated and experienced Property and Casualty Customer Service Representative looking for a new challenge, we encourage you to apply for this exciting opportunity. At blithequark, we are passionate about delivering exceptional customer experiences and making a positive impact in the lives of our clients. Join our dynamic team and take the first step towards a rewarding and successful career. Apply now and become a part of our team!

We encourage you to apply, even if you feel you're not a perfect match. We are looking for great people to join our friendly team, and we can't wait to hear from you.