Experienced Remote Customer Service Sales Advisor – Delivering Exceptional Customer Experiences and Driving Sales Growth for blithequark

Welcome to blithequark

At blithequark, we are passionate about providing exceptional customer experiences and driving sales growth through our innovative products and services. As a leader in our industry, we are committed to delivering outstanding results and making a positive impact on our customers' lives. We are now seeking an experienced Remote Customer Service Sales Advisor to join our team and contribute to our mission of excellence.

About the Role

As a Remote Customer Service Sales Advisor at blithequark, you will play a vital role in delivering top-notch customer service and driving sales growth through phone interactions with our customers. You will be responsible for addressing customer inquiries, resolving issues, and providing product solutions that meet their needs. This is a fantastic opportunity to work independently from home, collaborate with our management and co-workers in a remote setting, and develop your skills and career with a company that values individuality and excellence.

Key Responsibilities

• Provide exceptional customer service via phone, ensuring timely resolution of customer inquiries and issues
• Address sales questions from customers, including financing options, product recommendations, and discounts
• Maintain the highest standards of quality, guaranteeing customer satisfaction on every call
• Collaborate with management and co-workers in a remote setting to achieve team goals and objectives
• Perform other duties as assigned, including data entry, research, and process improvements

Essential Qualifications

To be successful in this role, you should have:

• A high school diploma or equivalent
• At least six months of customer service experience, preferably in a sales role
• Strong verbal and written communication skills, with excellent English language proficiency
• Ability to work independently with discipline and motivation in a virtual environment
• Strong computer knowledge, including ability to accurately type at least 30 wpm
• High-speed internet access meeting the required speeds (download ≥10, upload ≥3, Ping ms <175)
• A workspace that can only be accessed by you during your work hours

Preferred Qualifications

We prefer candidates who have:

• Previous contact center and/or work-from-home experience
• Experience working with multiple applications and researching solutions
• Strong problem-solving skills, with the ability to patiently listen to and address complex customer issues
• Excellent people skills, with the ability to build genuine connections with customers
• A passion for innovative technology and a desire to work with a recognized brand

Skills and Competencies

To excel in this role, you should possess:

• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment, with flexibility in working hours
• Excellent problem-solving and analytical skills
• Strong attention to detail and ability to maintain accuracy in data entry and other tasks
• Ability to thrive in a structured environment, with a commitment to 100% attendance for four weeks of paid training

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. As a Remote Customer Service Sales Advisor, you will have access to:

• Paid training and ongoing coaching and support
• Opportunities for career advancement and professional growth
• A comprehensive benefits package, including health insurance, paid time off, and retirement savings plan
• A dynamic and supportive work environment, with a culture that values individuality and excellence

Work Environment and Company Culture

At blithequark, we pride ourselves on our positive and inclusive work environment. As a Remote Customer Service Sales Advisor, you will be part of a team that values:

• Excellence in customer service and sales growth
• Individuality and diversity, with a commitment to equal opportunities and inclusivity
• Collaboration and teamwork, with a focus on achieving common goals and objectives
• Continuous learning and development, with opportunities for growth and advancement

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

• A starting pay rate of $17.31 per hour, with opportunities for incentives and bonuses
• A comprehensive benefits package, including health insurance, paid time off, and retirement savings plan
• Paid training and ongoing coaching and support
• A dynamic and supportive work environment, with a culture that values individuality and excellence

Conclusion

If you are a motivated and customer-focused individual, with a passion for delivering exceptional customer experiences and driving sales growth, we encourage you to apply for this exciting opportunity. As a Remote Customer Service Sales Advisor at blithequark, you will be part of a team that values excellence, individuality, and inclusivity. Don't miss out on this chance to join our dynamic team and contribute to our mission of excellence. Apply now and take the first step towards a rewarding and challenging career with blithequark!