Experienced Remote Administrative Assistant, Customer Service, and Inventory Control Specialist – E-commerce Operations and Team Support

Introduction to blithequark

At blithequark, we're passionate about fostering a collaborative and dynamic work environment that encourages growth, innovation, and excellence. As a leader in our industry, we're committed to delivering exceptional customer experiences and driving success through our talented team members. We're now seeking a highly skilled and organized Administrative Assistant, Customer Service, and Inventory Control Specialist to join our remote team and contribute to our mission.

Job Summary

We're looking for a highly organized and detail-oriented individual to fill a remote position that combines administrative assistance, customer service, and inventory control expertise. As a key member of our team, you will provide exceptional customer service, manage inventory across multiple platforms, including Shopify and Amazon Seller Central, and perform various administrative tasks to drive success. If you have a strong passion for delivering outstanding customer experiences, a keen eye for detail, and excellent problem-solving skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities

In this role, you will be responsible for:

• Administrative Assistance:
  • Daily check of emails and concise reporting of details to manager
  • Coordinate and organize meetings, appointments, and travel arrangements for executives or team members
  • Screen phone calls, emails, and other correspondence, responding or forwarding them as necessary
  • Assist with data entry, record-keeping, expense tracking, and other administrative tasks as required
• Customer Service:
  • Respond promptly and professionally to customer inquiries via email, chat, or other communication platforms
  • Resolve customer complaints, process returns, and manage escalations in a timely and empathetic manner
  • Provide product information, troubleshoot issues, and ensure a positive customer experience
• Inventory Control:
  • Monitor and maintain accurate inventory levels on Shopify and Amazon Seller Central
  • Enter products into both Shopify and Amazon Seller Central Inventory
  • Update product listings, SKUs, and other inventory details to ensure accuracy
  • Perform regular inventory audits and reconcile discrepancies across platforms
  • Coordinate with fulfillment centers to ensure timely restocking and order processing
• Administrative Tasks:
  • Enter Inventory Control POs
  • Generate and analyze inventory and customer service reports using Microsoft Excel and other tools
  • Create and maintain organized documentation related to inventory and customer interactions
  • Support team initiatives and contribute to process improvement efforts

Required Qualifications

To be successful in this role, you will need:

• Experience: Minimum 2 years of experience in customer service and inventory management
• Technical Skills:
  • Proficiency with Shopify and Amazon Seller Central
  • Advanced skills in Microsoft Office
• Soft Skills:
  • Extreme attention to detail and strong organizational abilities
  • Excellent written and verbal communication skills
  • Ability to handle multiple tasks and prioritize effectively

Preferred Qualifications

While not required, the following qualifications are preferred:

• Familiarity with e-commerce operations and third-party logistics
• Experience in a remote work environment with proven time management skills

Work Environment

This is a remote position that requires a reliable internet connection and a dedicated workspace. You must be available to work during Pacific Standard Time (PST) hours, Monday to Friday, with an estimated commitment of 25-35 hours per week. We're looking for someone who is self-motivated, disciplined, and able to work independently with minimal supervision.

Compensation and Benefits

We offer a competitive hourly rate based on experience, with a range of $20.00 - $30.00 per hour. As a valued member of our team, you will also have access to a range of benefits, including opportunities for professional growth and development, a dynamic and supportive work environment, and a comprehensive compensation package.

Career Growth Opportunities

At blithequark, we're committed to helping our team members grow and develop in their careers. We offer a range of training and development opportunities, including workshops, webinars, and online courses, to help you build your skills and advance in your career. We also encourage innovation and creativity, and provide a platform for you to share your ideas and contribute to our company's growth and success.

Company Culture

At blithequark, we're proud of our company culture, which is built on values of teamwork, respect, and excellence. We believe in fostering a positive and inclusive work environment, where everyone feels valued and supported. We also prioritize work-life balance, and offer flexible working arrangements to help you achieve your personal and professional goals.

Why Join blithequark?

By joining blithequark, you will become part of a dynamic and talented team that is passionate about delivering exceptional customer experiences and driving success. You will have the opportunity to work on exciting projects, develop your skills and expertise, and contribute to the growth and success of our company. If you're looking for a challenging and rewarding role that offers opportunities for growth and development, we encourage you to apply for this exciting opportunity.

Conclusion

If you're a highly organized and detail-oriented individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. As a remote Administrative Assistant, Customer Service, and Inventory Control Specialist at blithequark, you will have the chance to work on a range of exciting projects, develop your skills and expertise, and contribute to the growth and success of our company. Don't miss out on this opportunity to join our dynamic and talented team – apply now and take the first step towards an exciting and rewarding career with blithequark!