**Experienced Full Stack Data Entry Specialist – IT Services for Remote Work Environment**
Are you ready to embark on a thrilling journey with blithequark, a leading innovator in the industry? We're seeking a highly skilled and motivated Full Stack Data Entry Specialist to join our IT Services team in a remote work environment. As a key member of our team, you'll play a vital role in driving success and delivering exceptional results.
**Introduction to blithequark**
At blithequark, we're passionate about empowering our employees to reach new heights and achieve their full potential. Our company culture is built on the principles of diversity, inclusion, and collaboration, fostering a dynamic and supportive work environment that encourages growth and innovation. As a Full Stack Data Entry Specialist, you'll be part of a talented team that's dedicated to delivering exceptional results and making a meaningful impact.
**Why You'll Love This Role**
As a Full Stack Data Entry Specialist, you'll have the opportunity to work on a wide range of exciting projects, from software and equipment installations to data recovery and system maintenance. You'll be responsible for resolving and closing tickets, answering client care issues, and collaborating with cross-functional teams to drive success. With a competitive salary and comprehensive benefits package, you'll enjoy a great work-life balance and opportunities for career growth and development.
**Key Responsibilities**
* Resolve and close tickets/work orders supporting end-client workstations and peripherals
* Answer client care issues raised from the Helpdesk
* Contribute to workstation projects (global installs/redesigns) as an project team member
* Remotely resolve and close demands using remote tools
* Investigate and collaborate with other departments to assist with system-related issues
* Record client interactions in incident management software, including resource management
* Recover data from hard drives or perform data migration
* Maintain remote access for virtual private network (VPN) availability and remote/broadband network for workstations
* Install and design local and organization-based printers
* Perform security support
* Work flexible hours, including evenings, weekends, and holidays, as required
* Follow management direction, complying with IT strategy and procedures
* Perform other duties as assigned
**What You'll Need for Success**
* Bachelor's degree in Computer Science, Data Systems, or related field, or equivalent work experience and training
* 2 years of hands-on IT work experience supporting and resolving various PC workstation software and equipment issues
* First-hand experience supporting workstations in a Windows/TCPIP environment
* Preferred qualifications:
+ A+ certification
+ MCSE/MCP certification
+ Past IT foundation experience in an aircraft/airport climate
* Essential skills and competencies:
+ General knowledge of all Windows-based operating systems, including Windows 10
+ Knowledge of workflow and tagging systems
+ Knowledge of VPN networks and ability to investigate issues
+ Ability to work independently and act in a collaborative, team-based environment
+ Ability to lift at least 50 pounds
**What You'll Get**
As a Full Stack Data Entry Specialist at blithequark, you'll enjoy a comprehensive benefits package, including:
* Medical, dental, vision, and prescription benefits
* Health programs to support your well-being
* 401(k) program with employer contributions
* Additional benefits, including our Employee Assistance Program, pet insurance, and discounts on hotels, vehicles, travel, and more
**Join the blithequark Team**
At blithequark, we're committed to creating a diverse and inclusive work environment that fosters growth, innovation, and collaboration. If you're a motivated and talented individual who is passionate about delivering exceptional results, we want to hear from you. Apply now to join our team and embark on a thrilling journey with blithequark.
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