Urgent Hire in Austin:Flight Attendant / Customer Service Agent – Amazon Store
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Boutique Air is a premier commuter airline renowned for delivering exceptional service to communities across the United States. Operating a modern fleet of Pilatus PC-12 and Beechcraft King Air 350 aircraft, the airline offers passengers a private-jet-like experience that emphasizes comfort, safety, and customer satisfaction. Headquartered with operations in multiple key locations, including Austin, Texas, Boutique Air strives to maintain a reputation for professionalism and high-quality service in the competitive aviation industry.
The company is currently seeking dynamic and multi-talented individuals to join its growing team in Austin, TX, for the role of Flight Attendant / Customer Service Agent. This is a flexible contract or gig opportunity, perfectly suited for professionals skilled in customer service looking for an entry point into the aviation industry. The role pays between $19 and $26 per hour, which approximates an annual earning of $27,600, and is based centrally in Austin.
This hybrid position offers a unique and exciting blend of responsibilities as it combines the duties of a ground-based Customer Service Agent with those of an in-flight Cabin Assistant (Flight Attendant) for Boutique Air’s fleet of PC-12 aircraft. No prior experience as a flight attendant is necessary, but a strong background in customer service and a team-first attitude are crucial for success. The role demands excellent communication skills, professional appearance, and an ability to perform independently with minimal supervision.
Candidates must be able to work a flexible schedule that includes day shifts, weekend shifts, and on-call periods, aligning with the flight schedules tailored to commuter needs. As the face of Boutique Air in Austin, the individual in this role will be vital in ensuring passengers receive a seamless and premium airline experience from check-in through to arrival.
Key responsibilities on the ground include greeting passengers with professionalism, handling check-ins and baggage tagging, managing customer inquiries both in person and by phone, and ensuring on-time departures through effective communication with pilots and ground crew. In-flight duties as a Cabin Assistant involve ensuring passenger safety and comfort, delivering personalized safety briefings, securing the cabin, monitoring passengers for compliance and comfort during flights, and offering complimentary snacks and beverages to enhance the travel experience.
Boutique Air provides comprehensive paid on-the-job training covering the airline’s reservation and check-in systems, ground operations, ramp safety procedures, cabin assistant duties specific to the Pilatus PC-12 aircraft, and FAA compliance for commuter operations. This training ensures that employees are well-equipped to excel in this dual-role position and contribute positively to the Merced team.
Working as a Flight Attendant / Customer Service Agent with Boutique Air in Austin means becoming part of a close-knit team dedicated to delivering top-tier service within a fast-paced, customer-facing role. It is an ideal pathway for those looking to build a career in aviation, offering incredible variety, a stable work environment, competitive compensation, and flight benefits across Boutique Air’s network. Embrace this opportunity to connect communities with major hubs while developing valuable skills in one of the United States’ notable commuter airlines.
- high school diploma or equivalent
- must be based in or near Austin, TX
- availability to work flexible schedules including on-call periods
- ability to perform physical tasks such as baggage handling
- excellent interpersonal skills
- compliance with FAA regulations for commuter operations
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