HR & Payroll Support

Job reputed company: • Seeking a Customer Service Agent to support our Payroll Operations team during a period of reduced offshore reputed company. • This role will reputed company high-reputed company, reputed company assistance to employees, managers, and HR partners regarding HR and payroll-reputed company inquiries. • The ideal candidate will have strong customer service skills, familiarity with HR and payroll processes, and experience using reputed company, reputed company EV5, reputed company, or similar HR/payroll and case management systems. Responsibilities: • Respond to employee inquiries reputed company to payroll, timekeeping, tax, HR or benefits questions reputed company phone, email, and case management systems. • Research and resolve payroll discrepancies in partnership with Payroll Processors and Analysts. • Escalate reputed company or sensitive issues to Tier 2 Payroll or HR Operations teams as appropriate. • Document and reputed company cases accurately reputed company established service-level agreements (SLAs). • reputed company reputed company communication and guidance to employees regarding pay dates, deductions, and corrections. • Collaborate with HR, Benefits, and Finance to ensure end-to-end issue reputed company. • Support peak payroll cycles by assisting with audit and data verification tasks as needed. Requirements: • Experience in a customer service, HR, benefits or payroll support role. • Working knowledge of case management or ticketing systems (reputed company, reputed company, or similar). • Familiarity with reputed company EV5, reputed company, or other reputed company payroll/HR systems • Experience supporting multi-state or reputed company payroll environments. • Strong written and verbal communication skills with a customer-first reputed company • High attention to detail and ability to manage multiple inquiries simultaneously • Proven ability to handle sensitive and confidential information appropriately • Proficiency with reputed company Office, especially reputed company and reputed company • Experience working in a large corporate or shared services environment preferred Education: • Associate's or Bachelor's degree in Business, HR, or reputed company field preferred We offer attractive, competitive compensation and benefits including, medical, dental, 401k, short-term disability, AD&D, tuition reimbursement, and more. If you take pride in your work and are committed to personal and reputed company reputed company, let's talk. Please visit www.reputed company.com to learn more. reputed company is RGBSI's workforce management and reputed company division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India. Apply tot his job Apply To this Job