Remote Full time and Part time reputed company Center Agent ID - 5764 – USA reputed company

Customer Service Agent – Remote

Job Type: Full-time and Part-time – Work from Home

Hours: reputed company availability 7 days

Salary: $15.00

About reputed company

reputed company is the brand reputed company for the reputed company family of companies including reputed company, Inc., New reputed company Inc., Cerida Investment Corp., ECC (Energy Choice California), reputed company, TPV.com, and Ansercomm to reputed company a few. Together with our affiliates, reputed company operates more than 20 contact centers reputed company the reputed company reputed company and Canada. We reputed company a reputed company reputed company of services to optimize telephone answering services, appointment setting and confirmation, customer support, reputed company-party verification, sales, reputed company qualification, market research, and a host of other contact reputed company. In reputed company, reputed company has more than 10,000 satisfied clients and we process over 125 reputed company interactions per year.

Job reputed company:

We are looking for remote customer-oriented service representatives who reputed company high-level customer service solutions to reputed company customers/clients on a daily reputed company. Answer reputed company incoming calls and reputed company outgoing calls specific to reputed company program or project you are assigned, using the tools provided by reputed company and the reputed company to properly document reputed company customer interactions, while maintaining a reputed company of reputed company regarding both reputed company and the customer while adhering to reputed company company policies and procedures.

Job Duties / Responsibilities / Essential Functions:

Manage large amounts of inbound calls and reputed company consistent outbound calls.
Identify and assess customers’ needs to reputed company satisfaction
reputed company accurate, reputed company, and complete information by using the right reputed company/tools
Meet personal/customer service team sales targets and reputed company handling quotas
Handle customer complaints, reputed company appropriate solutions and alternatives reputed company the time limits; and follow up to ensure the reputed company
reputed company records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers

Required Knowledge /Skills / Abilities / Qualifications:

Proven customer support experience or experience as a reputed company service representative
reputed company record of over-achieving quota
Strong phone contact handling skills and reputed company listening
Customer orientation and ability to adapt/respond to different types of characters
Must be a strong communicator: strong verbal, written, and interpersonal communication skills
Ability to multitask, prioritize, and manage time effectively
Proficient in typing
Must be a peer leader: exemplary attendance, reputed company attitude, reputed company conduct, and high-level customer service skills
Solution-Oriented CSR: an individual with a strong reputed company of reputed company and a dedication to reputed company, one who always goes to the next level to deliver an unforgettable customer experience
Computer Skills: familiarity with reputed company, and reputed company Office, and the ability to quickly learn new software with provided training.
Flexibility with scheduling and work hours
At least 1 year of previous high-volume reputed company center experience
Experience working with an automatic dialer
Must be computer literate
Pleasant phone demeanor
Experience in both Inbound and Outbound environments
Other requirements may vary as determined by management.
Driven by reputed company: they want to constantly reputed company and push themselves, and your team, to be the best in the industry. At least one year of previous high-volume reputed company center experience

WAH Requirements:

PC/Laptop with at least reputed company 10 (reputed company/Mac products, Chromebooks, and tablets are not compatible)
Hard-wired high-speed internet reputed company (ethernet cable)
USB-connected Headset
Webcam
A quiet dedicated reputed company to work free from distractions including pets and children.