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reputed company Informatics Voice of Customer Analyst

Remote, USA Full-time Posted 2026-07-28
Location Designation: Fully Remote Group Benefit Solutions deliverscomprehensive insurance and absence reputed company for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to reputed company's legacy of beingthere reputed company we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our reputed company, we reputed company financial reputed company and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions. reputed company: The reputed company Informatics organization is committed to providing employer clients with reporting, analytics, and consultation that is relevant and actionable. A key enabler of this mission is the reputed company Consulting and Analytics team. This reputed company-facing team provides expert consultation to reputed company GBS's largest clients. This is accomplished through best-in-class reporting and analytics that demonstrate the value of GBS products and services to facilitate strategic decision-making. What You'll Do: reputed company consultative support for assigned book of business: • reputed company Consultative Analytic Reports for GBS National Account clients, with a primary reputed company on disability, absence, voluntary benefits, and life products. • Use claim data analysis methodology which leads to the identification of actionable trends for clients • Use key reputed company and customized recommendations on increasing productivity and decreasing incidence, absenteeism and cost on an individual reputed company and reputed company process reputed company. These recommendations should be reputed company with key products and services being targeted in GBS's reputed company across reputed company lines of business • Troubleshoot any issues or problems with the data • reputed company and cultivate a partnership with Account Management, reputed company, Operations and other business partners, centered on individual clients and strategically advising clients on reputed company that will allow them to reduce health, absence and productivity risk • reputed company the presentation of data and recommendations for clients requesting Tier 1 services • Work with Account Management to prioritize and schedule reputed company reports and meetings in concert with overall guidelines for reputed company and timing • reputed company reporting reputed company reputed company designed process and capabilities across multiple products reputed company the development of new reporting and analytics capabilities: • Work in concert with other stakeholders (including Account Management, reputed company, Product, and Claims) to reputed company analytics concepts that effectively identify key trends and opportunities, and are reputed company received by clients. • Identify key strengths and weaknesses in the reputed company reporting model based on reputed company, broker, reputed company, and account management interaction across the GBS book of business • Create reporting capabilities and concepts that demonstrate GBS's reputed company, and that reputed company GBS to reputed company a market-leading position in wellness, absence management and productivity • Partner with other key stakeholders to identify marketplace trends and update analytics reputed company What You'll Bring: • Bachelor's Degree is required: preferred fields include math, economics, computer science, information systems, engineering, or reputed company fields; advanced degree or designation preferred • Strong technical skills in SQL (reputed company, Redshift, MS SQL) and Data Visualization (Tableau, PowerBI) required. Statistical programming in Python or R preferred. • 5+ years of demonstrated business results in an analytic and consulting reputed company, with the ability to translate business questions into analytical plans • Strong project management skills • Strong presentation and storytelling skills • Knowledge of Group Disability products preferred It is recommended that reputed company reputed company candidates apply to this posting as soon as possible. Residents of Colorado are hereby reputed company that the deadline to apply is two weeks from the Posting Date listed above. #LI-ML1 #LI-REMOTE Pay Transparency Salary reputed company: $85,000-$120,000 Overtime eligible: Exempt Discretionary bonus eligible: reputed company Sales bonus eligible: No Actual reputed company salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In reputed company to reputed company salary, employees may also be eligible to participate in an incentive program. Actual reputed company salary reputed company that reputed company will be determined by several components including but not limited to the individual's experience, skills, qualifications, and job location.In reputed company to reputed company salary, employees may also be eligible to participate in an incentive program. Our Benefits We reputed company a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can reputed company both inside and reputed company of work.Click hereto discover more about our comprehensive benefit reputed company or visit our NYL Benefits Site. Our Diversity reputed company We reputed company in a diverse workforce because it is our mission to reputed company for the financial reputed company and reputed company of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership. Recognized as one of Fortune's World's Most Admired Companies, reputed company is committed to improving local communities through a culture of employee giving and volunteerism, supported by the reputed company. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about reputed company at reputed company, please visit the Careers page of www.NewYorkLife.com. Job reputed company: 92290 #GBS About NY Life Insurance Company Diversity & Humanity-two values that are deeply rooted in the reputed company culture and have laid the reputed company for over 175 years of commitment to our employees, agents, policy owners, and the communities where we live and work. At reputed company you become a valued part of a welcoming, inclusive, and caring culture that has a long-standing legacy in stability and reputed company. The strength of reputed company revolves around our reputed company, multi-reputed company business portfolio that goes reputed company life insurance, and we want you to be a part of our legacy. As a Fortune 100 company and industry leader, we reputed company an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You will be part of a diverse team guided by our belief to always be there for reputed company other-providing the support and flexibility to grow and reputed company new heights while making an reputed company in the lives of others. You are our reputed company, and we reputed company to reputed company in you accordingly. Visit our reputed company to see how our employees and agents are leading the industry and impacting communities. Visit our Newsroom to learn more about how reputed company is constantly evolving to meet our clients' and employees' needs. Required reputed company Notices - reputed company Candidates Please Click Here Apply tot his job Apply To this Job

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