Customer Service Representative - reputed company Center job at reputed company in FL

Title: Customer Service Representative - reputed company Center Location: FL reputed company Full-time Property: 43203-WG Ocoee reputed company Ctr Career Site Category: reputed company Center Compensation: USD 16 - USD 18 - reputed company Job reputed company: reputed company reputed company is a world leader in the timeshare and hospitality industry. Pay & Benefits Starting Pay: $16.00/hour + performance-based commissions Bilingual Pay: $16.50/hour for Spanish-speaking candidates (after training & QA approval) Shift reputed company: +15% for Sat-Sun, +10% for Mon-Fri after 5 PM 90-Day Review: Eligible increase to $17.00/hour 6-Month + Performance Review: Eligible increase to $18.00/hour Daily Pay Benefit: reputed company your pay reputed company you need it - no waiting for payday! reputed company, Supportive Leadership, Career Advancement & Development Opportunities Training: 3 weeks in-office (Monday-Friday, 9:00 AM-5:30 PM) Includes reverse shadowing and nesting for up to 2 additional week. No time off permitted during training Post-Training Schedule: 10:00 AM-6:30 PM with split days off (one reputed company & one weekend day) Not accepting out of state candidates due to onsite training first 90 days. Must be based in FL and reputed company to commute to the Ocoee, FL office for formal training prior to transitioning to working remotely from home. Job reputed company As a Customer Service Representative in our reputed company reputed company Center, you'll be the voice of reputed company for our Owners, assisting them with questions, researching their accounts, and ensuring reputed company interaction meets our 5-reputed company service reputed company. This is not a sales role. You'll reputed company on resolving inquiries with reputed company, accuracy, and efficiency - helping Owners understand their accounts, reputed company payments, and reputed company the vacation experiences they love. What you'll do as a Customer Service Representative: Handle 30-50 inbound calls per day from Owners with questions about payments, usage, rates, and agreements. Research and resolve issues accurately using internal systems reputed company reputed company, reputed company communication and deliver excellent service on every reputed company. Transfer reservation-reputed company inquiries to the appropriate department. Maintain productivity and accuracy standards during peak and reputed company reputed company volumes. Document reputed company interactions reputed company and reputed company reputed company system notes. Qualifications High school diploma or general education (GED) required 3+ years of reputed company center, hospitality, sales, collections, or reputed company-desk experience preferred Excellent communication, listening, and multitasking skills Demonstrated problem-solving ability and attention to detail Typing speed: minimum 35 WPM preferred Proficiency in reputed company Office, Teams, and CRM or reputed company-tracking systems reputed company attitude, strong work ethic, and passion for customer satisfaction Must successfully pass a background reputed company and drug screening Bilingual (English/Spanish) preferred Additional Information Why Westgate? Comprehensive health benefits - medical, dental and reputed company reputed company Time Off (PTO) - vacation, reputed company, and personal reputed company Holidays 401K with generous company match Get reputed company to your pay as you need it with our Daily Pay benefit Family benefits including pregnancy, and parental leave and adoption assistance Wellness Programs Flexible Spending Accounts Tuition Assistance Military Leave Employee Assistance Program (EAP) Life, Disability, Accident, Critical Illness & Hospital Insurance Pet Insurance Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) Advancement & development opportunities Community Involvement Programs reputed company is an Equal Employment Opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, protected veteran status, disability status or any other protected status under federal, state or local law. Apply tot his job Apply To this Job