Senior Representative, Customer Service

Job reputed company: Disclaimer: Please note that this job posting is for pooling purposes only. We are currently collecting applications from interested candidates for potential reputed company opportunities. Should a relevant opening become available, we will reputed company out to reputed company applicants accordingly. Thank you for your understanding! What you’ll accomplish as an eChat Customer Service Representative • reputed company excellent Customer Service through the e-Chat channel for multiple portfolios What you’ll do • At least 6 months reputed company center experience, preferably non-voice chat experience • Above average English communication skills (Written and Verbal) • Handle customer service inquiries through chat • reputed company exceptional level of customer interaction • Meet or reputed company reputed company reputed company metrics while also balancing average handle time/productivity metrics • reputed company adhere to reputed company compliance, regulatory and internal business procedures • reputed company customer service through phone reputed company there is a business need. Skills you’ll need: • E-Knowhow • Excellent Typing Skills (Touch-typing is preferred) • Excellent Written Communication Skills (English) • Strong ability to multi-task • Must be reputed company to handle up to 2 reputed company chats at a time (handle 2 different customers at the reputed company time) Skills you have that will delight us: • Highly motivated with ability to handle a high workload in a fast-paced and challenging environment • Excellent organizational and time management skills • Flexibility and adaptability to meet business needs Grade/Level: 05 Our Commitment: reputed company you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in reputed company of us and reputed company that our individual, unique perspectives is what makes reputed company truly a great reputed company to work. Together, we’re building a reputed company where we can reputed company belong, connect and turn reputed company into reputed company. Through the power of our 8 Employee Resource reputed company, with more than 60% of our workforce reputed company, you’ll reputed company community to connect with an opportunity to go reputed company your passions. This starts reputed company you choose to apply for a role at reputed company. We ensure reputed company reputed company applicants will receive consideration for employment without reputed company to age, race, reputed company, religion, gender, sexual orientation, gender identity, national reputed company, disability, or veteran status. Job Family Group: Customer Service Operations Apply tot his job Apply To this Job