**Experienced Chat Moderator – Remote Community Management & Discord Server Governance**
Are you passionate about creating a positive and inclusive online community? Do you have excellent communication skills and the ability to think critically in high-pressure situations? If so, we invite you to join blithequark as a part-time, remote Chat Moderator. In this role, you will play a vital part in maintaining the integrity and safety of our online community, ensuring that all members feel welcome and respected.
**Job Description**
As a Chat Moderator at blithequark, you will be responsible for:
* Moderating the chat of our official Discord server, ensuring that all interactions are respectful and adhere to our community guidelines
* Deleting messages that violate our rules, including but not limited to:
+ Hate speech or discriminatory language
+ Spam or self-promotion
+ Harassment or bullying
+ Inappropriate content or links
* Banning users who repeatedly violate our rules, after a thorough investigation and warning process
* Muting users who have violated our rules, to prevent further disruption
* Investigating reports made by users about potential rule violations, and taking appropriate action
* Collaborating with our team to develop and implement community guidelines and policies
* Providing excellent customer service to our community members, responding to their questions and concerns in a timely and professional manner
**Pay and Benefits**
As a Chat Moderator at blithequark, you can expect:
* A competitive hourly rate of $12.50 per hour
* A weekly pay cycle, with payments made every Monday
* The flexibility to work from home, with a reliable internet connection and a quiet workspace
* Opportunities for professional growth and development, with training and support to help you succeed in your role
* A dynamic and supportive team environment, with regular check-ins and feedback
**Qualifications**
To be considered for this role, you must:
* Be at least 18 years old
* Have a high school diploma or equivalent
* Have excellent communication and interpersonal skills
* Be able to work independently and as part of a team
* Be able to think critically and make sound judgments in high-pressure situations
* Have a strong understanding of online community management and moderation principles
* Be able to work a flexible schedule, including evenings and weekends
**Preferred Qualifications**
While not required, the following qualifications are highly desirable:
* Experience as a moderator or administrator on online communities or social media platforms
* Knowledge of Discord and its features
* Familiarity with community guidelines and policies
* Experience with conflict resolution and mediation
* Strong analytical and problem-solving skills
**Skills and Competencies**
To succeed as a Chat Moderator at blithequark, you will need:
* Excellent communication and interpersonal skills
* Strong analytical and problem-solving skills
* Ability to think critically and make sound judgments in high-pressure situations
* Strong attention to detail and organizational skills
* Ability to work independently and as part of a team
* Strong understanding of online community management and moderation principles
* Familiarity with Discord and its features
**Career Growth Opportunities**
As a Chat Moderator at blithequark, you will have opportunities for professional growth and development, including:
* Training and support to help you succeed in your role
* Opportunities to take on additional responsibilities and projects
* Regular feedback and check-ins to help you grow and develop
* A dynamic and supportive team environment, with regular team-building activities and social events
**Work Environment and Company Culture**
At blithequark, we value diversity, equity, and inclusion, and strive to create a positive and inclusive work environment. Our company culture is built on the principles of:
* Respect and empathy for all individuals
* Open communication and transparency
* Collaboration and teamwork
* Continuous learning and growth
* Fun and creativity
**Compensation, Perks, and Benefits**
As a Chat Moderator at blithequark, you can expect:
* A competitive hourly rate of $12.50 per hour
* A weekly pay cycle, with payments made every Monday
* The flexibility to work from home, with a reliable internet connection and a quiet workspace
* Opportunities for professional growth and development, with training and support to help you succeed in your role
* A dynamic and supportive team environment, with regular check-ins and feedback
**How to Apply**
If you are passionate about creating a positive and inclusive online community, and have the skills and qualifications to succeed as a Chat Moderator at blithequark, we invite you to apply. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
Apply for this job