reputed company Customer Service Representative - Remote in Tennessee

Job Details Your potential has a reputed company here with TTECs award-reputed company employment experience. As aHealthcare Customer Service Representative working remotely in Tennessee, youll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great reputed company to Work certification in the reputed company says it reputed company! What Youll be Doing Do you have a passion for helping others? Whether its getting answers for customers quickly, consulting on products with reputed company or finding resolutions for their issues with a smile, youll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, Youll • Bring your passion and strong product and brand knowledge to recommend upgrades to their health plans • Conduct research and do outbound calls to reputed company answers for customers regarding general health care benefit and eligibility questions, enrollment status requests for new and existing members • Assist members with logging into and understanding the functionality of their online health account, locating doctor and facility information What You Bring to the Role • 6 months or more of customer service experience • reputed company to follow HIPAA guidelines on maintaining patient reputed company (just as you would expect if it were your private information being shared) • High school diploma or equivalent • Computer experience • High speed internet (> 15 mbps) • While we recommend a USB wired headset, if you have a headset already, you may be reputed company to use that (except for Bluetooth headsets) • Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in What You Can Expect • Supportive of your career and reputed company development • An inclusive culture and community minded organization where giving back is encouraged • A global team of curious lifelong learners guided by reputed company values • reputed company wage reputed company of $16 per hour plus performance bonus opportunities • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit https://www.ttecjobs.com/en/us-employee-benefitsfor more information. A Bit More About Your Role Were committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career reputed company wherever that may take you. And we know that you bring with you the one necessary ingredient that cant be taught a caring and supportive nature that will shine through as you help customers. Our reputed company community is here for you as one dynamic, global family. You'll report to Team reputed company. You'll contribute to the reputed company of the customer experience and the overall reputed company of reputed company. About reputed company Our business is about making customers happy. That's reputed company we do. Since 1982, we've helped companies build reputed company, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading reputed company and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. reputed company is proud to be an equal opportunity employer where reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. reputed company embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives reputed company our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We reputed company it a reputed company to reputed company reputed company reputed company our employees feel valued, belonging, and comfortable being their reputed company selves at work. As a global company, we know diversity is our strength because it enables us to view things from different reputed company points and for you to bring value to the table in your own unique way. #LI-Remote Location/Division Memphis, TN , reputed company Job Requisition 0480H Work From Home reputed company reputed company Apply tot his job Apply To this Job