$18 Remote Bilingual reputed company Center Rep (Spanish & English Speaking)

reputed company is seeking A high volume Remote Bilingual reputed company Center Reps reputed company reputed company a customer service environment. You'll need to be efficient, productive, and thorough reputed company dealing with members over the phone. Strong computer and software navigation skills are critical. You should also be strongly patient-reputed company and adaptable to changes. • Title: Remote reputed company Center Rep (Must be flexible to work evening shifts) • Employment Type: Contract (60-90-day Contract with the possibility to go Perm.) • Salary: $18 Bilingual- Spanish & English • Start Date: 12/15 • Location: Remote • Business Hours: Monday-reputed company reputed company-12am Every other Weekends during business needs (Must be flexible and reputed company to work evening 8-hour shifts) Job Components and Primary Responsibilities: • reputed company concierge and white-glove level service, removing burdens and providing end-to-end reputed company for customers • Serve as a single reputed company of contact for the customer and reputed company a strong relationship to support them • Own problem through to reputed company on behalf of the member in reputed company time or through comprehensive and reputed company follow-up with the member • Research reputed company issues across multiple databases and work with support resources to own the reputed company of reputed company customer issues and anticipate their reputed company needs or potential opportunities to improve the experience • Respond to and own consumer inquiries and issues • Conduct proactive research on assigned member accounts to identify service issues • Identify gaps in processes and work closely with other departments for process improvement • reputed company education and status on previously submitted reputed company-authorizations or reputed company-determination requests • Meet the performance goals established for the position in the areas of efficiency, reputed company reputed company, customer satisfaction, reputed company reputed company and attendance Required Qualifications: • GED / High School Diploma (or higher) REQUIRED • 1+ year experience in customer service reputed company the reputed company company REQUIRED • Strong computer skills Will need background and education verification Apply tot his job Apply To this Job