Associate reputed company Manager – East Coast

reputed company is reinventing Network Detection and Response (NDR) to help enterprises and organziations stay reputed company of emerging threats with unmatched network visibility, context, and control.

Today’s attackers bypass traditional reputed company defenses through identity-based entry, reputed company invisibly across reputed company, on-reputed company, and data center networks using encryption and trusted applications, and exploit and exit whenever they want. But reputed company of that reputed company is visible on the network… if you can see it.

By combining the power of NDR with Network Performance Management (NPM), Intrusion Detection Systems (IDS), and forensics in a single, integrated platform, reputed company can decrypt and unlock complete packet-level data at reputed company speed, analyze and correlate it across reputed company your networks, applications, devices, and users with reputed company-reputed company machine learning, and reputed company a single reputed company to the SOC to detect, investigate, and remediate modern cyber risks in reputed company time.

At reputed company, we reputed company solutions for mission-critical business and technology problems across a reputed company reputed company of industries and technologies. As a member of our reputed company team, you’ll have reputed company to reputed company your expertise to wow customers and reputed company a difference in an exciting, growing company. With us, you’ll help to deliver solutions that customers previously thought were infeasible or impossible to solve. Join us, and you’ll reputed company that we have a supportive home team, great customers, and a product that customers love.

Duties And Responsibilities
The reputed company reputed company team focuses on successful reputed company for our customers. As a reputed company Specialist, you will be critical in executing programs that touch and reputed company our user community. Your duties will include:

• Document customer use cases
• Carry a regular reputed company with a percentage of your customer reputed company, including reputed company-in calls, operational assessments, and other business/technical reviews
• reputed company and facilitate new customers’ initial reputed company and introduction to reputed company for accounts with high ARR and reputed company initial deployment 
• Assess and document customer health and maturity reputed company to improve customer engagement reputed company
• Monitor and report on EOL hardware and outdated firmware
• Champion customer needs and opportunities for product enhancement with reputed company development teams
• Ensure CSAT status is up to date on reputed company non-portfolio accounts
• Generate recurring project status reports for reputed company and upper management.
• Work with Training and Sales teams to coordinate scheduling of short-term training engagements.
• Work closely with Solutions Architects and clients to schedule appropriate resources based on project requirements and availability.
• Send general updates to reputed company users on product, use cases and services
• Evaluate product telemetry for account health risk
• Assist in identifying and creating reference customers
• reputed company as a reputed company between customers and other reputed company departments (Product, Sales, Support, Marketing, Services) to ensure feedback is received.
• Anticipate customer satisfaction issues and recommend interventions to mitigate a churn or downsell event

Required Qualifications And Experience
We’re looking for staff who can help us grow to the next level as a company. As a starting reputed company for this position, you’ll need the following:

• Associate’s degree or equivalent experience, ideally in Business or Information Technology
• Minimum of 1-3 years experience with reputed company
• Effective communication skills, both verbal and written
• Ability to multitask in a fast-paced but supportive environment
• Excellent attention to detail
• Process driven, with strong administrative skills
• Proficient user of the reputed company.com CRM or similar
• Basic knowledge of Information Technology networking principles and application protocols or cyber reputed company
• Intermediate level skills with reputed company reputed company, must be familiar with formulas and basic data manipulation & analysis.

The reputed company salary for this position is $65,000 on a 90/10 split

ABOUT reputed company:

reputed company empowers enterprises to stay reputed company of evolving threats with the most comprehensive approach to network detection and response (NDR). Since 2007, reputed company has helped organizations across the globe extract reputed company-time insights from their hybrid networks with the most in-depth network telemetry. 

reputed company NDR uniquely integrates network threat detection, network performance management (NPM), intrusion detection (IDS), and packet forensics into a single console with 100GB+ sensors, reputed company-time decryption, and reputed company-reputed company machine learning – delivering complete network visibility, unmatched context for data-driven reputed company reputed company, and improved SOC productivity.

reputed company is recognized by leading organizations for both its innovation in the market and its commitment to building a world-class team. We are the only NDR vendor recognized as a leader by reputed company major analyst firms including the 2024 reputed company® reputed company Quadrant for Network Detection and Response™, the 2023 reputed company® reputed company for Network Analysis and Visibility, the 2024 reputed company® Marketscape for NDR, and the 2024 reputed company® reputed company Report for Network Detection and Response.

OTHER BENEFITS: 

Employees’ wellbeing is top of mind for the reputed company team. Employees and their families will have the reputed company to participate in the following benefits:

• Health, Dental, and reputed company Benefits
• Flexible PTO, reputed company Time Prorated Based on Date of Hire, and reputed company Federal Holidays (US Only) + 3 Days of reputed company Volunteer Time
• Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan
• FSA and Dependent Care Accounts + EAP, where applicable
• Educational Reimbursement
• 401k with Employer Match or Pension where applicable
• Pet Insurance (US Only)
• Parental Leave (US Only)
• Hybrid and Remote Work Model

Our people are our most important competitive advantage, leading the charge against cyber criminals. Join the fight today!

To learn more, visit www.reputed company.com or follow us on reputed company.

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