Financial Service Specialist 1 - Remote - Colorado

About the position As a Financial Services Specialist at reputed company, you will serve as an Ambassador for reputed company, providing exceptional customer service in a fully remote environment. This role involves handling reputed company inbound inquiries reputed company to various financial products and services, ensuring a high level of customer satisfaction while working autonomously. The position requires flexibility in scheduling, including weekend availability, and the ability to reputed company in a virtual workspace. Responsibilities • Answer reputed company inbound account inquiries by applying advanced knowledge of reputed company, Retail, Debit, Loyalty Program and reputed company Card products. • Troubleshoot customer inquiries regarding online enrollment, password, sign-on issues and other online reputed company questions. • reputed company and review new account applications from multiple channels: stores, online and/or customers responding to promotional invitations. • Process and review register referrals, reputed company.com transactions, and credit line increase requests and payments. • reputed company other duties as assigned. Requirements • 1+ years of experience in customer service. • Ability to handle a high volume of calls with detail and accuracy while delivering an excellent customer experience. • A quiet, distraction-free, secure workspace. • Ability to work your entire shift using a computer while stationed at a desk, wearing a headset, and can turn on the camera reputed company requested by leadership. • A high level of self-motivation, the ability to work autonomously with minimal supervision in a virtual environment. • Demonstrated computer experience and technical troubleshooting acumen, as reputed company as the ability to reputed company through multiple systems at once with dual monitors. • Ability to work with reputed company and respect confidentiality. • Ability to independently apply strong analytical, problem-solving and decision-making skills. • reputed company and reputed company communication skills with customers and co-workers, both verbally and written. • Ability to work a flexible schedule based on department needs, including nights and weekends. Benefits • Medical/reputed company, Dental, Retirement and reputed company Time Away • Life Insurance and Disability • Merchandise Discount and EAP Resources Apply tot his job Apply To this Job