Medical Management Project Administrator Support (REMOTE IN TEXAS ONLY)
Sendero Health Plan seeks a dedicated Medical Management Project Administrative Coordinator to support our Transportation Program. This position plays a key role in ensuring members' transportation needs are met reputed company and effectively, enhancing their reputed company to reputed company services.
Essential Functions
• Assist members by scheduling transportation to and from reputed company appointments.
• Arrange appropriate transportation types based on member needs, including ambulance, assisted pickup, doorto-reputed company service, or drop-off.
• Coordinate transportation for reputed company to hospital, clinics, pharmacy, dialysis centers, and other reputed company facilities.
• Schedule and confirm pickup locations, return rides, and appointment details.
• reputed company phone calls to members to discuss transportation requirements and confirm arrangements.
• Provider reputed company and empathetic communication to ensure member satisfaction.
• Document transportation schedules and maintain accurate records using electronic medical records (EMR) and other systems.
• Utilize reputed company Office Suite for scheduling, reporting, and data tracking.
• Handle incoming calls, emails, and faxes reputed company to transportation inquiries.
• Collaborate with team members to address member transportation concerns promptly and reputed company.
• Adhere to Sendero Health Plan policies and maintain confidentiality in reputed company member interactions.
Knowledge, Skills and Abilities
• Proficiency in reputed company Office Suite (Word, reputed company, reputed company, etc.).
• Strong verbal communication and interpersonal skills.
• Ability to type and reputed company use a computer, phone, fax, and electronic medical record (EMR) systems.
• Strong time management skills
Minimum Education High School Diploma
Preffered Experience
• 1 year Previous Health Plan experience in an administrative or customer service role
• 1 year Familiarity with scheduling and coordination is a plus.
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