Experienced Data Analytics Manager – Advanced Level Data Entry and Business Intelligence Expert for Digital Transformation at blithequark

Introduction to blithequark and the Industry

At blithequark, we are on a mission to revolutionize the way we connect people and the world. As a global organization operating in numerous locations around the globe with thousands of customers and employees, we recognize the importance of promoting diversity, equity, and inclusion in the workplace. Our shared purpose - Connecting People, Uniting the World - is more than just a slogan; it's a commitment to creating a workplace where everyone feels valued, respected, and empowered to contribute their best work. The aviation industry is undergoing a significant transformation, driven by technological advancements, changing consumer behaviors, and the need for sustainable practices. As a leader in this industry, blithequark is poised to make a significant impact, and we're looking for talented professionals like you to join our team.

Job Overview and Responsibilities

As a Data Analytics Manager at blithequark, you will be part of our Digital Channels, Personalization, and Loyalty technology Product Analysis team. Your primary responsibilities will include building and maintaining strong relationships with key stakeholders in the Digital Channels, Personalization, and Loyalty technology teams. You will also lead and mentor a team that will collaborate with the Digital Operations Community (DOC) on operational metrics. Your duties will involve interpreting data from various sources, analyzing patterns and trends, and reclassifying it into meaningful information to improve Operational Excellence (OE). Additionally, you will be responsible for identifying application enhancements and establishing metrics for measurement.

• Develop and maintain strong associations with key teammates in the Digital Channels, Personalization, and Loyalty technology groups
• Lead and mentor a team that will work collaboratively with the Digital Operations Community (DOC) on operational metrics
• Interpret data from different sources, analyze patterns and trends, and reclassify it into significant information to improve Operational Excellence (OE)
• Identify application enhancements and establish metrics for measurement
• Focus on areas including, but not limited to:
  • Data Visualizations
  • Application performance analysis
  • Error patterns, top factors contributing to errors
  • Identify, design, and implement internal process improvements: recommendations for performance and greater scalability
  • Modeling and coding of data

Essential Qualifications

To be successful in this role, you will need to possess the following essential qualifications:

• Bachelor's degree with a background in a quantitative field (Computer Science, Mathematics, Statistics, Economics, Engineering, Operations Research) preferred
• 4+ years of experience as a Data Analyst, Business Intelligence Engineer, or a related analytical role
• 1+ years (3+ years preferred) as a Manager and at least 2 years in a Fortune 500 company
• Experience building presentations for colleagues and leaders at a MD and VP level and communicating with all levels of management
• Proven Team Leader, ability to communicate a vision, inspire the team towards that vision, and offer support to achieve it
• Advanced level BI dashboarding experience (e.g., PowerBI, Tibco Spotfire, etc.) to produce meaningful, rich dashboards
• Advanced Excel data analysis skills
• Experience analyzing e-commerce platforms for Web, Mobile Application, Reliability, Demonstrated expertise in handling large datasets and social databases (SQL and Non-SQL)
• Ability to study/understand business needs, design data/technology metrics that connect business processes with quantifiable platform results, Determine key metric/Objective Settings from teams to large organizations
• Advanced SQL skills
• Strong problem-solving skills, using data to address issues
• Desire to tackle complex datasets
• Exceptional writing, communication, and presentation skills
• Ability to work independently and manage multiple simultaneous tasks with a focus on results
• Must be legally authorized to work in the US for any employer without sponsorship

Preferred Qualifications

In addition to the essential qualifications, the following preferred qualifications will make you a stronger candidate:

• Graduate degree in a scientific field preferred
• Certifications including Google Data Analysis Professional Certification, Power BI Data Analyst Associate, AWS Certified Data Analysis, Enterprise Data Warehouse certifications, Palantir, Client Side performance metrics tools (e.g., Quantum Metrics)
• Experience with DataDog/AppD/Kibana
• Experience with Enterprise Monitoring Systems
• Experience with Palantir Foundry, Microsoft SQL Server Management Studio
• Experience with AWS - Redshift, Quicksight, Athena
• Experience with BigQuery, Quantum Metrics, Akamai
• Experience with text analysis and machine learning
• Data Engineering experience
• Familiarity with Python, Spark, R
• Continuous integration and delivery using Agile approaches

Skills and Competencies

To succeed in this role, you will need to possess the following skills and competencies:

• Technical skills: Advanced SQL, data visualization tools (e.g., PowerBI, Tibco Spotfire), experience with data analysis and machine learning
• Business acumen: Understanding of business needs, ability to design data/technology metrics that connect business processes with quantifiable platform results
• Leadership skills: Proven ability to lead and mentor a team, communicate a vision, and inspire the team towards that vision
• Communication skills: Exceptional writing, communication, and presentation skills, ability to communicate with all levels of management
• Problem-solving skills: Strong problem-solving skills, using data to address issues

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. As a Data Analytics Manager, you will have access to a range of career growth opportunities and learning benefits, including:

• Professional development: Opportunities for professional growth and development, including training and certification programs
• Mentorship: Mentorship from experienced leaders and professionals in the field
• Cross-functional collaboration: Opportunities to work with cross-functional teams, including data science, engineering, and product management
• Innovation: Opportunities to work on innovative projects and initiatives, using cutting-edge technologies and techniques

Work Environment and Company Culture

At blithequark, we pride ourselves on our diverse and inclusive workplace culture. Our employees are our greatest asset, and we strive to create a work environment that is supportive, collaborative, and empowering. As a Data Analytics Manager, you will be part of a dynamic and innovative team, working on challenging and rewarding projects. Our company culture is built on the following values:

• Diversity and inclusion: We believe that diversity and inclusion are essential to our success, and we strive to create a workplace culture that is welcoming and inclusive to all
• Innovation: We encourage innovation and creativity, and we provide our employees with the resources and support they need to develop new ideas and solutions
• Collaboration: We believe in the power of collaboration, and we encourage our employees to work together to achieve common goals
• Empowerment: We empower our employees to take ownership of their work, and we provide them with the autonomy and flexibility they need to succeed

Compensation, Perks, and Benefits

At blithequark, we offer a competitive compensation package, including a salary range of $35-45 per year. In addition to your salary, you will also be eligible for a range of perks and benefits, including:

• Health insurance: Comprehensive health insurance, including medical, dental, and vision coverage
• Retirement savings: 401(k) or other retirement savings plan, with company match
• Generous paid time off, including vacation days, sick leave, and holidays
• Professional development: Opportunities for professional growth and development, including training and certification programs

Conclusion

If you are a motivated and experienced data analytics professional, looking for a challenging and rewarding role, we encourage you to apply for the Data Analytics Manager position at blithequark. With its diverse and inclusive workplace culture, innovative and dynamic work environment, and commitment to employee growth and development, blithequark is the perfect place to take your career to the next level. Apply now and join our team of talented professionals who are passionate about using data to drive business success.