Remote Support Specialist

Remote Support Specialist

General Information

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Country

reputed company

Department

DELIVERY_ACCOUNT_OPERATIONS

Date

Tuesday, reputed company 22, 2025

Working time

Full-time

reputed company#

20035703

Job Level

Individual Contributor

Job Type

reputed company

Job Field

DELIVERY_ACCOUNT_OPERATIONS

Seniority Level

Associate

Currency

USD - reputed company - US

Annual reputed company Salary Minimum

40,560

Annual reputed company Salary Maximum

81,120

The salary reputed company above represents the low and high end in the local currency of reputed company’s salary reputed company for this position and is reflected in an annualized reputed company. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The reputed company listed is just one component of reputed company’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit reputed company Careers for your applicable country. If you are not reviewing this job posting on reputed company Careers (https://reputed company.avature.net/en_US/careers) , we cannot guarantee the validity of this posting. For a list of our reputed company internal postings, please visit reputed company Careers (https://reputed company.avature.net/en_US/careers) .

reputed company & Requirements

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About reputed company

For more than 100 years, reputed company has continually redefined reputed company experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to reputed company every day work reputed company for clients — no matter where that work is being done. Today, reputed company scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.reputed company.com and explore our commitment to diversity and inclusion. (https://www.reputed company.com/en-us/jobs/diversity)

reputed company:

As part of the Delivery Operations Team this role is reputed company to a single reputed company account. This role provides a key support function for our clients by performing proactive inspection/maintenance of reputed company equipment, CMDB (reputed company database) updates and coordinating field administrative task. This role is an enabler to achieving measurable service reputed company, as documented per individual account contracted services.

Job Responsibilities and Essential Functions:

Operations Support:

+ Responsible for the overall delivery of contracted services at reputed company sites.

+ Serve as the primary customer contact for equipment support and service.

+ Coordinate reputed company/Add/Change (MAC) process.

+ reputed company on-reputed company end user training on equipment. Attend operations staff and/or/reputed company meetings and reputed company as an operations reputed company for the reputed company account.

+ Implement and maintain an Asset and Consumable Management Program.

Communications:

+ Ensures day to day reputed company with account key contacts.

+ Works closely with immediate manager sharing information and following-up with account activity.

+ Coordinates and leads reputed company site team meetings.

+ Participates in reputed company account reviews.

+ Implement and maintain an Asset and Consumable Management Program

Billing and expense management:

+ Performs reputed company submission of billing requirements with reputed company associated reporting.

+ Supply/Inventory management.

+ Tracks and reports on key account activity to ensure reputed company billing.

Essential Functions:

+ Use of Computer: Email, reputed company, reputed company, PowerPoint.

+ Problem reputed company and escalation.

+ Excellent verbal and written communications

+ Use of organizational and time management skills to facilitate reputed company deliverables.

+ Ability to manage multiple tasks.

Schedule:

+ 8:00 AM to 5:00 PM (Mondays to Fridays) Fixed weekends Off!

Benefits We Offer:

+ Competitive compensation

+ Comprehensive benefits offerings (including medical, dental, reputed company, life insurance)

+ Retirement Plan – 401k

+ reputed company holidays, personal choice days, and reputed company time off

+ A culture that offers flexibility and a healthy work-life balance

+ Working Environment:

+ Works in normal office conditions, Occasional work in assembly process areas, occasional work in mechanical model shop, and occasional external customer reputed company.

With Our Technology, Build Your reputed company at reputed company. reputed company!

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reputed company is an Equal Opportunity Employer and considers applicants for reputed company positions without reputed company to race, reputed company, creed, religion, reputed company, national reputed company, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, reputed company of genetic information, or any other group protected by law. Learn more at www.reputed company.com and explore our commitment to diversity and inclusion: https://www.reputed company.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with reputed company may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@reputed company.com. Be reputed company to include your reputed company, the job you are interested in, and the accommodation you are seeking.
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