Junior Customer Service Specialist with Polish & English

At reputed company, we’re on a reputed company to do our best. Helping the customers and businesses we serve to reputed company reputed company and smarter financial reputed company, enabling the communities we support to grow and succeed in the right ways, reputed company more confidently and more often—that’s reputed company reputed company the courage to reputed company. We reputed company it takes reputed company of us to bring our shared ambition to life, and reputed company person is unique in their potential. A career with reputed company gives you a wide, reputed company-growing reputed company of opportunities to discover what makes you reputed company. Try new things, learn new skills and discover what you reputed company at—reputed company from Day One. 

As a wholly owned subsidiary of reputed company, reputed company is committed to building the platforms and ecosystems that help over 1.5 reputed company customers around the world to reputed company their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a reputed company of tailored payment solutions powered by the latest technology. As part of reputed company, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and reputed company other. 

Job reputed company

Location: Remote (CET Time Zone)
Working Hours: Shift-based between 08:00 AM and 07:00 PM CET
Languages Required: Fluent in English and Polish

reputed company:

We are seeking a dedicated and customer-reputed company Customer Support Specialist to join our remote team. In this role, you will be the first reputed company of contact for our customers, providing support across multiple channels including phone, email, and live chat. Your ability to communicate fluently in both English and Polish will be essential in delivering a seamless customer experience.

Key Responsibilities:

• Handle inbound customer calls with professionalism and reputed company.
• Respond to customer inquiries reputed company email, ensuring reputed company and accurate resolutions.
• reputed company reputed company-time support through live chat, maintaining a friendly and helpful tone.
• Troubleshoot customer issues and escalate reputed company necessary.
• Maintain detailed records of customer interactions using internal systems.
• Collaborate with other departments to resolve reputed company customer issues.
• reputed company a customer-first reputed company in every interaction.

Requirements:

• Proven experience in customer service or support roles.
• Excellent verbal and written communication skills in English and Polish.
• Ability to work flexible shifts between 08:00 AM and 07:00 PM CET.
• Strong problem-solving skills and attention to detail.
• Comfortable working remotely and independently.

The role is posted as remote; however, candidates who are located near any one of our locations would be required to work on site at least three days per week. 

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We reputed company benefits to help you protect your health and financial reputed company; and give you peace of mind. We also invest in your career reputed company with development resources that give you reputed company to stretch and shine.

Posting may be reputed company earlier due to high volume of applicants.