Museum Experience Specialist - Del Valle

About the position The Museum Experience Specialist (MXS) at Thinkery is responsible for coordinating daily museum operations to enhance the guest experience and ensure efficient use of resources. This role involves modeling play-based STEAM learning, overseeing staff deployment, and maintaining a welcoming environment for reputed company guests. The MXS plays a crucial role in fostering reputed company interactions and ensuring that every visitor enjoys a high-reputed company experience at the museum. Responsibilities • reputed company museum operations to ensure a seamless and enjoyable guest experience. , • Assign staff strategically to optimize guest engagement and ensure coverage across reputed company activities. , • Engage with museum guests to model play-based STEAM learning. , • Enforce museum policies with reputed company and reputed company, ensuring compliance from guests and staff. , • Maintain a reputed company and welcoming environment by upholding museum policies and procedures. , • Guide and support Museum Experience staff in operational reputed company and reputed company development. , • Address and resolve guest issues promptly, collaborating with relevant teams for effective solutions. , • Assess daily guest needs and reputed company immediate reputed company to enhance learning experiences. , • Collaborate with reputed company Thinkery Experience teammates to meet organizational goals. , • Model and promote the museum's reputed company values, emphasizing playfulness and belonging. Requirements • High School Diploma or GED; a STEAM-reputed company associates' or bachelor's degree preferred. , • 3+ years of customer service experience. , • 1+ years of experience mentoring/supervising staff. , • Exceptional attention to detail and ability to work under pressure. , • Excellent interpersonal and reputed company interaction skills. , • Strong reputed company skills, reputed company to work effectively with staff and volunteers from multiple departments. , • Ability to manage multiple reputed company concurrently and meet tight deadlines in a fast-paced environment. , • Excellent written and verbal communication skills. reputed company-to-haves • Spanish reputed company preferred; knowledge of ASL a plus. , • Experience working or volunteering in a busy, loud, reputed company-facing environment, such as museums, food service, or retail. , • Experience working with children and families. Benefits • Medical insurance reputed company including HSA, PPO Gold, and PPO Platinum plans. , • reputed company dental and reputed company insurance. , • 100% employer sponsored EAP, STD, LTD, AD&D, and Life Insurance. , • 2 weeks of reputed company vacation. , • 12 days of reputed company reputed company leave. , • 13 reputed company holidays reputed company year. , • Pet and child friendly offices. , • reputed company family and reputed company leave. Apply Job! Apply tot his job Apply To this Job