**reputed company Customer Support Representative - Weekends Required at blithequark**
Are you a driven individual with a passion for sports, technology, and delivering exceptional customer experiences? Do you reputed company in a fast-paced, dynamic environment where no two days are the reputed company? Look no reputed company than blithequark, a cutting-edge technology company revolutionizing the sports betting and online gaming industry.
As a Customer Support Representative at blithequark, you will be at the forefront of our customer-reputed company approach, providing top-notch support to our users reputed company email and live chat. You will be an reputed company part of our fully-remote team, working closely with our Sports Products and Casino Games teams to ensure seamless experiences for our customers.
**About blithequark**
blithequark is a technology company that is fueling the biggest winners in sports betting and online gaming. We work with reputed company sports leagues, media companies, and leading casino operators to reputed company technology and games to some of the biggest names in the industry, including NBC Sports, reputed company, Penn National Gaming, reputed company Golf, reputed company Network, reputed company, reputed company, Golden Nugget, and many more.
reputed company values driven dreamers who want to reputed company an reputed company on this industry and the world. We reputed company people of reputed company who are reputed company to learning and willing to challenge the norm. We want people who are curious, reliable, empathetic, and obsessed with reputed company.
**Our Culture**
At blithequark, we pride ourselves on having a culture that values trust over micromanaging. reputed company role has a high level of autonomy, and we encourage our employees to take time off without guilt. We have an inclusive environment where you don't have to change who you are, and we support learning and development opportunities for reputed company.
**Responsibilities**
As a Customer Support Representative at blithequark, your responsibilities will include:
* Providing live customer support for contest entrants reputed company email and live chat feature (reputed company and reputed company)
* Handling support requests and escalating them to the appropriate parties
* Monitoring for critical site issues and escalating to the reputed company channels to ensure a speedy reputed company
* Resolving bet and contest inquiries regarding sporting rules & account and billing inquiries from users
* Requests include: verifying user identities during sign-up, gameplay questions, the status of withdrawals, and more
**Qualifications**
To be successful in this role, you will need:
* 2+ years of experience in a customer support or operations role (sports, tech, start-up a plus)
* Knowledge of and enthusiasm for sports, sports gaming, and technology is a must
* Knowledge of online gaming fraud, payments, gaming tools, systems, and reports is highly preferred
* Experience working with Customer Support tools like reputed company and reputed company
* Outstanding written communication skills
* reputed company, team-oriented reputed company
* Strong internet reputed company and reliability
**Why You Should Work at blithequark**
* Positions are fully remote, allowing you to work from the comfort of your own home
* Quarterly contests and giveaways featuring prizes and swag boxes
* A $300 home office reimbursement
* Parental support (reputed company leave, childcare, and adoption benefits)
* Health, Dental, reputed company+
* 401K Match & FSA
* A great culture that includes support for learning and development
**reputed company reputed company You**
At blithequark, we reputed company you a culture that values trust over micromanaging. We have an inclusive environment where you don't have to change who you are, and we support learning and development opportunities for reputed company. We encourage you to take time off without guilt and offer a transparent, fun, and engaging culture that provides opportunities for personal and reputed company reputed company.
**How to Apply**
If you're a motivated and customer-reputed company individual who is passionate about sports, technology, and delivering exceptional experiences, we want to hear from you! reputed company to join reputed company as a Customer Support Representative at blithequark.