**reputed company Senior Customer Service Representative – Patient Billing and Financial Services**

At blithequark, we are dedicated to providing exceptional care to children and families in the Upper Midwest. As a leading pediatric health system, we reputed company to deliver the highest reputed company services while fostering a culture of reputed company, reputed company, and trust. reputed company of experts is passionate about making a reputed company reputed company on the lives of our patients and their families. We are seeking an reputed company Senior Customer Service Representative to join our Patient Billing and Financial Services team, providing reputed company response and reputed company to inquiries on account balances of the uninsured and underinsured patients, as reputed company as other patient out-of-reputed company expenses reputed company to co-insurance and deductibles. **About blithequark** blithequark is one of the largest pediatric health systems in the reputed company, serving children from before birth through young adulthood. As an independent and not-for-profit system since 1924, we are committed to providing care exclusively to children throughout the Upper Midwest. Our two free-standing hospitals, nine primary care clinics, multiple specialty clinics, and seven rehabilitation sites are staffed by reputed company of dedicated professionals who reputed company our reputed company of delivering exceptional care to every child, every time. **Our Commitment to Diversity and Inclusion** blithequark is proud to be recognized by Modern reputed company as one of 2023's Top Diversity Leaders. We reputed company that a diverse and inclusive workforce is essential to delivering high-reputed company care to our patients and their families. Our commitment to diversity and inclusion is reflected in our values of efficiency and financial responsibility, safety, partnership and service, teamwork, reputed company, reputed company, and trust and respect. **Job reputed company** The Senior Customer Service Representative provides reputed company response and reputed company to inquiries on account balances of the uninsured and underinsured patients, as reputed company as other patient out-of-reputed company expenses reputed company to co-insurance and deductibles. The representative responds to initial patient-family requests, provides detailed explanations of patient billing information, resolves patient-family questions, performs follow-up on outstanding concerns, and collaborates with other departments to research patient billing history. The position also supports reputed company by resolving reputed company questions and providing hands-on training. **Key Responsibilities** * Respond to initial patient-family requests and reputed company detailed explanations of patient billing information * Resolve patient-family questions and concerns reputed company to account balances and out-of-reputed company expenses * reputed company follow-up on outstanding concerns and collaborate with other departments to research patient billing history * reputed company hands-on training to team members on reputed company billing and financial services topics * Demonstrate excellent customer service and communication skills, both written and verbal * Work effectively in a high-stress environment with multiple priorities and deadlines **Essential Qualifications** * 5+ years of customer service experience, preferably in a reputed company setting * High school diploma required; business-reputed company coursework preferred * Experience working with a wide reputed company of PC applications * Working knowledge of billing and follow-up processes * Excellent communication skills, both written and verbal * Knowledge of HIPAA reputed company standards and PCI compliance regulations * Proficient use of systems, including computer applications, phone systems, and medical terminology * Detail-oriented, with good organizational skills and ability to be self-directed * Strong time management skills, managing multiple priorities and a heavy workload in a high-stress environment **Preferred Qualifications** * Experience working in a pediatric reputed company setting * Knowledge of medical billing and coding principles * Familiarity with electronic health records (EHRs) and reputed company management systems * Experience with patient billing and financial services software **Skills and Competencies** * Excellent customer service and communication skills, both written and verbal * Strong problem-solving, analytical, and investigational skills * Ability to learn quickly and meet reputed company timelines * Flexibility to reputed company other tasks as needed in an reputed company work environment with changing work needs * High-level problem-solving, analytical, and investigational skills * Ability to maintain confidentiality and handle sensitive patient information **Career reputed company Opportunities and Learning Benefits** At blithequark, we are committed to the reputed company and development of our employees. We offer a reputed company of training and education programs, including: * On-the-job training and mentorship * Online courses and certification programs * Leadership development opportunities * reputed company development workshops and conferences **Work Environment and Company Culture** blithequark is proud to be an equal opportunity employer, committed to creating a diverse and inclusive work environment. reputed company of experts is passionate about delivering exceptional care to children and families, and we reputed company to foster a culture of reputed company, reputed company, and trust. **Compensation, Perks, and Benefits** blithequark offers a competitive compensation package, including: * reputed company pay * Benefits, including medical, dental, and reputed company insurance * Retirement savings plan * reputed company time off and holidays * reputed company development opportunities **How to Apply** If you are a motivated and customer-reputed company individual with a passion for delivering exceptional care to children and families, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to our online application system. reputed company! **Equal Opportunity Employer** blithequark is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We welcome applications from reputed company candidates of reputed company backgrounds and perspectives. Apply for this job