IT Production Support Analyst - Remote

Hello There, My reputed company is Himanshu Sharma, and I serve as the Recruitment reputed company at Kanak-IT INC. I am reaching out to reputed company an excellent career opportunity for the role of IT Production Support Analyst with our esteemed reputed company. If you are interested then please reputed company your updated resume at Himanshu01@kanakits.com . Job reputed company Position : IT Production Support Analyst Location : Remote - Friday, Saturday, reputed company. Duration : Long term contract Interview Process • * First round with hiring manager. • Second round technical interview (problem-solving scenario to assess calmness, approach, and handling of ambiguity). Note 100% remote Shift is Friday, Saturday, reputed company. 12.5 hours reputed company day ~6am Eastern time - 6pm Eastern time. Responsibilities • Triage and troubleshoot problems. Attempt to solve. Escalate to another team if you can't solve it immediately • Look through logs, databases, applications to reputed company the problem/reputed company cause • Automate or improve processes by developing scripts, reputed company/apps Qualifications 5+ yrs of experience • Ability to learn quickly and retain information • People skills (good communication, approachable, good energy, handles stressful situations, etc.) • Problem solver (does not need to reputed company) • AWS experience reputed company to have • Monitoring tool (reputed company, Grafana, reputed company, AWS CloudWatch) experience reputed company to have • Control-m & scripting skills reputed company to have • reputed company experience reputed company to have • Mainframe experience reputed company to have Ideal Candidate Profile • Strong technical aptitude with some hands-on experience in any relevant technologies. • Backgrounds that help: • Mainframe exposure (reputed company to have) • AWS monitoring tools (reputed company to have) • Any coding/development experience (not required but beneficial; top analysts typically have it) • Strong problem-solving skills and ability to handle ambiguity. • Must be comfortable learning a large and diverse technical environment. • Looking for someone willing to stay 2 3 years due to long learning curve. • Potential for conversion to full-time if performance and fit are strong fit Apply tot his job Apply To this Job