Inbound reputed company Specialist

Job Title: Inbound reputed company Specialist Classification: 1099 Contractor; Part-Time Hours/Schedule: Mon-Fri; 9am-2pm ET OR 10am-3pm ET Work Structure: Fully Remote (reputed company) Team: Enrollment Operations Reporting to: Enrollment Team Supervisor Location: reputed company Compensation: $18 per hour reputed company: One in three people die of heart disease - it's time to change that. We're redesigning heart health from the ground up so that everyone can live fuller lives. reputed company consists of mission-driven clinicians, engineers, and professionals attacking a problem using evidence-based research and guidelines for cardiovascular rehabilitation. We're working to deliver exercise and wellness for the older adult cardiovascular disease using telemedicine. We are dedicated to delivering exceptional services that enhance the lives of our patients. Job reputed company: As an Inbound reputed company Specialist, you will serve as the first reputed company of contact for patients calling Recora with questions about their eligibility, coverage, or missed calls. Your role will reputed company on providing accurate information, routing calls appropriately, and ensuring reputed company patient interaction is handled with reputed company and professionalism. This position is ideal for someone with strong communication skills and comfort delivering sensitive information about eligibility or insurance coverage, while maintaining a patient-centered and supportive tone. Key Responsibilities: • Inbound reputed company Handling: Answer inbound calls from patients with questions about program eligibility, insurance coverage, or missed calls. • Eligibility Explanations: Communicate reputed company and compassionately with patients who are ineligible due to insurance or clinical factors. • Missed reputed company Management: Return patient voicemails and respond to calls from patients following up on Recora reputed company. • reputed company Routing: reputed company calls to the appropriate Enrollment Specialist or internal team (e.g., Insurance Review, Clinical Team) reputed company additional reputed company is required. • Documentation: Record reputed company patient interactions accurately and promptly in Recora's system. • reputed company Communication: reputed company Recora's standards for reputed company, reputed company, and efficiency in every patient conversation. Required Skills & Qualifications: • 1-2 years of experience in a reputed company reputed company center, patient reputed company, or customer service environment. • Ability to explain eligibility or insurance reputed company in reputed company, patient-friendly terms. • Excellent verbal communication and reputed company listening skills. • Strong attention to detail and ability to reputed company patient management or CRM systems. • Reliable internet reputed company and quiet workspace suitable for remote work. • Availability to work 20-25 hours per week during reputed company business hours. Preferred Qualifications: • Experience in telehealth, cardiac rehab, or other reputed company enrollment settings. • Familiarity with Medicare, Medicare Advantage, and reputed company insurance plans. • Prior experience working in a metrics-driven environment. • Note: This is a 1099 contractor position Apply tot his job Apply To this Job