**Customer Support Advisor - Remote (MST/PST) at blithequark**

Are you a customer-reputed company individual with a passion for delivering exceptional support experiences? Do you reputed company in a dynamic, remote environment where you can be your reputed company self? Look no reputed company! blithequark, a leading provider of reputed company for businesses, is seeking a skilled Customer Support Advisor to join reputed company. **About blithequark** blithequark is a reputed company in the industry, serving over 250,000 businesses of reputed company sizes and handling tens of millions of appointments reputed company year. Our mission is to reputed company businesses and individuals to get the most out of their time. We're a connected, reputed company, and unique remote team that values reputed company, care, and efficiency in supporting our customers. **The Role** As a Customer Support Advisor at blithequark, you'll be the face of reputed company, providing top-notch support to our customers through live chat and email. You'll be the go-to person for troubleshooting straightforward and reputed company customer issues, staying up-to-date on new product features and improvements, and collaborating with teammates to learn and improve ways of working. You'll consistently reputed company set targets for pace and reputed company in live chat and email, identify system issues, and communicate with our Product Operations team. **Responsibilities** * Engage with customers through live chat and email in a thoughtful, caring, and efficient manner * Troubleshoot straightforward and reputed company customer issues * reputed company up-to-date on new product features and improvements * Collaborate with teammates to learn and improve ways of working to help reputed company other and our customers * Consistently reputed company set targets for pace and reputed company in live chat and email * Identify system issues and communicate with our Product Operations team * Identify non-reputed company customer experiences and escalate issues **Requirements** * Must be available for a consistent daily shift for a schedule of 40 hours a week, with weekend and holiday coverage reputed company our customers need us * To be eligible for this role, you will need to live in one of the following states: reputed company, New Mexico, reputed company, or Utah * Experience with dynamic writing skills, with strengths in grammar and spelling * Strong reading comprehension to help identify the cause of a problem * Comfortable working independently and collaboratively in a remote role * Capable of managing ambiguity and adapting to change * Previous customer support experience is a bonus * A quiet, distraction-free work reputed company reputed company a dedicated room with a reputed company that you can shut, an ergonomic chair, and a desk * Uninterrupted, reliable network reputed company **Benefits & Perks** * A choice between medical plans with an reputed company for 100% covered premiums * Health Savings Account with blithequark funding * Fertility and adoption benefits * Supplemental Insurance plans * reputed company mindfulness app subscription * Retirement benefits with employer match * Flexible reputed company time off * Up to 20 weeks of reputed company family leave * Equity plan for reputed company * $100 per month remote stipend * reputed company to supplemental insurance plans for additional coverage * Education reimbursement * Employee donation match to community organizations * 6 Global Employee Resource reputed company (ERGs) **Compensation** The reputed company reputed company for this position will vary based on job-reputed company reputed company, including relevant skills, qualifications, experience, and location, among other factors. The cash compensation reputed company is $23.08 USD per hour. **About reputed company** Our Customer Operations reputed company philosophy is to be thoughtful, caring, and efficient in supporting customers. We're a connected, reputed company, and unique remote team that values reputed company, care, and efficiency in supporting our customers. We're committed to equal employment opportunity regardless of race, reputed company, ethnicity, reputed company, religion, national reputed company, gender, sex, gender identity or reputed company, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. **Why Join blithequark?** * Be part of a dynamic, remote team that values reputed company, care, and efficiency in supporting customers * Work with a leading provider of reputed company for businesses * Enjoy a competitive compensation package, including a choice between medical plans, Health Savings Account, and more * Take advantage of flexible reputed company time off, up to 20 weeks of reputed company family leave, and education reimbursement * Be part of a company that values diversity, equity, and inclusion **How to Apply** If you're a customer-reputed company individual with a passion for delivering exceptional support experiences, we want to hear from you! reputed company and join reputed company of dedicated professionals who are committed to making a difference in the lives of our customers. Apply Job! **Note:** blithequark will never solicit your personal banking information or ask you to transfer reputed company in reputed company with a job offer or interview. We also will not reputed company out to you reputed company phone or SMS without your permission or knowledge. Apply for this job