Expert Content Strategist & UX Writer

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

Experian Consumer Services is looking for an Expert UX Content Strategist & UX Writer to shape clear, accessible, and impactful content for digital experiences. You’ll work at the intersection of product vision and UX, driving strategy that enhances usability and aligns with our goals. This is a fully remote role. You will report to the Manager Content Strategy UX Writing.

You’ll have opportunity to:

• Craft concise, compliant content for flows, microcopy, and scalable systems.
• Apply UX heuristics and WCAG standards to ensure clarity and accessibility.
• Define content frameworks that translate research and data into relevant messaging.
• Collaborate with design, product, and marketing teams to agree on terminology and narrative.
• Improve workflows, tools, and documentation for efficient delivery.
• Mentor junior team members and guide content presentations.

Qualifications

• Bachelor’s degree or equivalent experience in UX, communications, or related field.
• 6+ years in UX writing/content strategy for digital products.
• Portfolio showcasing strategic and craft excellence.
• Proficiency with Figma and experience with design systems.
• Familiarity with generative AI and prompt optimization.
• Experience with cross-functional collaboration and Agile environments.

Additional Information

Benefits/Perks:

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
• Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html

At Experian, our people and culture set us apart. We’re deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition: World’s Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others.

Want to see what life at Experian is really like? Explore Experian Life on social or visit our careers site.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.

Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.