Vet Tech Product Specialist
Temporary• Type: Temporary• Job #20388Are you a veterinary technician, vet tech, or animal health professional seeking a new opportunity to apply your clinical knowledge and technical skills outside of a traditional practice setting?ProSearch is recruiting for a Vet Tech Product Specialist on behalf of a confidential, globally recognized leader in veterinary diagnostics and animal health technology.
In this fully remote role, you’ll join a high-impact team that provides technical support, product guidance, and troubleshooting assistance to veterinary clinics nationwide, focusing on advanced diagnostic analyzers, laboratory equipment, and software integration tools used in small animal medicine.
This is an excellent opportunity to leverage your background in veterinary medicine, diagnostic testing, or clinical laboratory operations in a dynamic and rewarding way, all without ever leaving your home.Make a Difference Behind the Scenes in Veterinary MedicineWe are seeking dedicated individuals to join our client’s team as Vet Tech Product Specialists, a rewarding role focused on supporting veterinary clinics with advanced diagnostic instruments.
In this position, you will serve as a vital technical resource for veterinary professionals, providing expert guidance on product operation, troubleshooting hardware and software issues, and ensuring optimal performance of veterinary diagnostic equipment.
This dynamic role is ideal for candidates who excel in fast-paced environments, possess strong multitasking abilities, and demonstrate excellent communication skills across phone, email, and digital platforms to deliver timely and effective customer solutions.
ProSearch is proud to collaborate with this globally respected leader in veterinary diagnostics to connect passionate vet techs with an opportunity to leverage their clinical expertise and technical acumen in a critical support capacity.Vet Tech Product Specialist• Full time, 40 hrs./week• Temporary• $19.50/hour• Benefits availableWhat You’ll Be Doing• Support veterinary teams by incoming phone calls, email, and chat to resolve questions and technical issues related to diagnostic equipment.• Walk veterinary teams through analyzer troubleshooting, setup, and software integration, all with empathy and professionalism.• Coordinate with internal teams during equipment installations or escalations.• Use internal systems and product documentation to identify solutions in real time.• Play a key role in keeping animal patients healthy by ensuring accurate test results reach vets on time.What Makes You a Great Fit• You enjoy technology and have a knack for learning new systems (bonus if you’ve supported lab equipment or animal diagnostic tools).• You're confident using computers and navigating software systems (Microsoft Office, Teams, etc.).• You’re a strong communicator who can explain technical solutions clearly and calmly.• You're reliable, organized, and able to juggle multiple tasks in a fast-paced, remote environment.• You’re energized by helping others and love solving problems that make a real-world impact.Preferred Background• Experience in veterinary clinics, animal diagnostics, or tech support roles.• Education in Veterinary Technology, Biology, Chemistry, or related fields is a plus.• Familiarity with lab equipment (ProCyte, Catalyst, inVue Dx, etc.) is a strong advantage.• An associate or bachelor’s degree in a computer-related discipline or scientific (Biology/Chemistry/etc.) discipline is preferred or equivalent combination of education and experience.This is a unique opportunity to apply your veterinary or animal diagnostics expertise in a new way, grow your technical skill set, and make a real difference in the lives of pets and their care teams, all while working remotely.
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