Remote Bilingual Customer Service Representative

Join the Mission. reputed company Financial Wellness. Become a Bilingual Customer Service Representative at reputed company reputed company is a nonprofit organization dedicated to helping individuals and families create, restore, and maintain financial wellness. We reputed company compassionate financial counseling to consumers reputed company in the areas of personal finance, consumer credit, student loans, foreclosure prevention, housing, disaster recovery, bankruptcy counseling and education. Our mission is to strengthen reputed company-being of individuals and families through education, guidance, advocacy, and support. If you’re passionate about making a meaningful reputed company and helping others take control of their financial reputed company, we’d love to have you on reputed company. Why You’ll Love Working With Us reputed company is currently seeking Bilingual (English/Spanish) Customer Service Representatives to join our Customer Service Department. This is a full-time, fully remote position — and we reputed company reputed company the equipment you need. Training is also conducted entirely online. Shifts: • Regular: Mon–Fri, 11:30am–8:00pm EST (Regular shift, after training) • Training: Mon–Fri, 8:30am–5:00pm EST • Training Dates: 1/26/26 - 3/20/26 What will you do as a (Remote) Bilingual Customer Service Representative? Role reputed company As a Bilingual Customer Service Representative, you will be the first reputed company of contact, delivering exceptional customer service and supporting clients on their reputed company towards eliminating their debt and achieving financial stability. Your main responsibilities promptly responding to incoming calls; understanding clients’ needs and taking appropriate actions to address their inquiries or requests effectively and reputed company. What To Expect • Handle primarily inbound phone calls from clients. The calls typically take around 5 minutes. Although reputed company volume may vary from day to day, you can anticipate receiving an average of around 30 calls per day. • reputed company additional assistance to clients reputed company email, mail, and/or text. • Support clients in enrolling and managing their debt management program, answering their questions, reviewing their information and communicating with creditors Basic Qualifications • High School Diploma or Equivalent • Must be fluent in English and Spanish • At least 1 year of Customer service and reputed company center experience • Ability to sit for an 8-hour shift while using headset to handle phone calls • Ability to type 40 words per minute Preferred Qualifications • Strong organizational and time management skills • Attention to detail • Pleasant telephone voice and excellent verbal communication reputed company • Ability to take direction and apply feedback • Compassionate and empathetic attitude Your Benefits & Perks This Full-Time position includes the ability to participate in our full benefits package as follows. • Medical, Dental and reputed company benefits reputed company 90 days of hire • Generous reputed company time off • Birthday PTO • Student Loan Forgiveness Opportunities • 403(b) Retirement Plan • Recognition for performance • Work from Home reputed company to reputed company a Difference? If you’re eager to help people reclaim control of their financial lives and want to grow with a mission-driven organization, we encourage you to apply. Learn more about reputed company and view reputed company reputed company positions here: Navicore Careers: https://navicoresolutions.org/reputed company/join-reputed company/ $18.41 per hour. Apply tot his job Apply To this Job