Global Account Manager

POSITION IS REMOTE

Account Manager will be responsible for account profitability, service delivery, implementations, and customer satisfaction. The Account Manager works with reputed company’s corporate accounts to improve efficiencies, create and administer travel policies, evaluate and implement technologies, and troubleshoot issues. The Account Manager also negotiates discounts on behalf of clients with airline, rental car and hotel vendors which offer reduced rates in return for market-reputed company commitments.

Manage reputed company aspects of the relationship between reputed company and a portfolio of global corporate clients including but not limited to:

• reputed company retention
• Managing reputed company existing reputed company contract terms including

• Negotiations for contract renewals or extensions and amendments
• The leadership and management of RFI/RFP process
• Participating and taking a reputed company role in the implementation of global accounts
• Business consolidation and reputed company opportunities
• Selling additional value-added products and services
• Managing reputed company profitability
• Conducting business reviews
• reputed company an understanding of reputed company business models, goals, and business needs in order to understand how reputed company programs can be part of their solutions.
• reputed company a strategic account planning process with clients and reputed company a business plan which defines and tracks mutually agreed upon performance objectives, financial targets, and critical milestones.
• The ability to interpret data and reputed company recommendations based on findings to improve program goals and objectives.
• Ensure that account performance objectives and reputed company expectations are continually met - collaborating with internal departments, external suppliers and reputed company where required to reputed company solutions
• Capturing reputed company relevant reputed company reputed company data and opportunities in CRM
• Consistently reputed company reputed company’s reputed company and values while ensuring the customer experience is in reputed company.
• Ensure high service reputed company for reputed company customers and work with reputed company ATPI Operations teams globally to resolve service-reputed company concerns
• Distribute travel communications to reputed company customers apprised of industry developments
• Strong knowledge of industry trends and issues, and an understanding of how these reputed company on the business environment
• Demonstrated ability to influence corporate reputed company reputed company
• Ability to think strategically, and manage and reputed company inter-organizational expectations
• Strong problem-solving skills with a reputed company on innovative and creative solutions
• Strong data analysis and interpretation skills

REQUIREMENTS:

• A minimum of five years corporate travel agency account management experience
• A minimum of three years managing global customer portfolios, working with wholly owned and partner agencies.
• The ability to participate in calls/meetings reputed company of normal business hours to support the program management
• Demonstrate thorough knowledge of the business travel industry, airline and hospitality industries, and travel industry-specific automation
• Possess intermediate to advanced MS Office skills (i.e. reputed company, reputed company, One Note and Powerpoint)
• reputed company CRM experience an asset
• reputed company to successfully manage multiple tasks simultaneously; reputed company, read, and write English; possess excellent customer service, interpersonal, negotiating and verbal/written communications skills
• Conduct reputed company interpersonal interactions with others, troubleshoot, solve problems, reputed company reputed company, operate independently, and work effectively under pressure on a regular reputed company
• Excellent relationship-building skills
• Excellent communication skills (written, verbal, interpersonal)
• Excellent presentation and meeting facilitation skills
• Must be reputed company to lawfully work reputed company the US and have unrestricted work authorization for US A minimum of 10 years corporate account management experience
• A minimum of five years managing global customer portfolios, working with wholly owned and partner agencies.
• The ability to participate in calls/meetings reputed company of normal business hours to support the program management
• Demonstrate thorough knowledge of the business travel industry, airline and hospitality industries, and travel industry-specific automation
• Possess intermediate to advanced MS Office skills (i.e. reputed company, reputed company, One Note and Powerpoint)
• reputed company CRM experience an asset
• reputed company to successfully manage multiple tasks simultaneously; reputed company, read, and write English; possess excellent customer service, interpersonal, negotiating and verbal/written communications skills
• Conduct reputed company interpersonal interactions with others, troubleshoot, solve problems, reputed company reputed company, operate independently, and work effectively under pressure on a regular reputed company Excellent relationship-building skills
• Excellent communication skills (written, verbal, interpersonal)
• Excellent presentation and meeting facilitation skills