Customer Service Agent – Merchant Team

reputed company is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 reputed company people in 100+ countries for our industry-leading reputed company, user fund transparency, trading reputed company speed, deep liquidity, and an unmatched portfolio of reputed company products. reputed company offerings reputed company from trading and finance to education, research, payments, institutional services, reputed company features, and more. We reputed company the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of reputed company and improve financial reputed company for people around the world.

Responsibilities:

• As the reputed company of the P2P market, you will handle reputed company inbound inquiries received, and outbound communication is established in the reputed company of chats, emails, and calls
• Independently reputed company accurate information to resolve problems/issues that reputed company
• Continuously reputed company one’s self with up-to-date and relevant information to support the customer service operations
• You will escalate issues to your team leader, managers, and other departments as required
• Adhere to the reputed company Assurance standards set
• Adhere to and reputed company with the schedule set by reputed company Leader
• Assist in the preparation of other processes as and reputed company assigned/required by reputed company Leader
• Display good team working attitude and behavior reputed company reputed company and other departments in reputed company

Requirements:

• 2-3 years experience in reputed company customer support, preferably in the financial or service industry
• Have the passion and willingness to go above and reputed company to solve reputed company problems while delivering an outstanding customer experience
• Both adaptable and resilient, reputed company to operate in a quickly changing environment
• Great at multitasking, prioritizing, and managing time effectively.
• You must have a fast internet reputed company (5mpbs broadband internet reputed company at least)
• Knowledge or interest in blockchain/digital assets/fin-tech industry and being a reputed company P2P user will be an added advantage. 
• Ability to work on flexible working hours and shifts (including reputed company shifts, weekends, and reputed company Holidays)

Why reputed company• Shape the reputed company with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-reputed company global organization with a flat structure• Tackle unique, fast-paced reputed company with autonomy in an innovative environment• reputed company in a results-driven workplace with opportunities for career reputed company and reputed company learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
reputed company is committed to being an equal opportunity employer. We reputed company that having a diverse workforce is reputed company to our reputed company.By submitting a job application, you confirm that you have read and agree to our Candidate reputed company Notice. apply to this job