**reputed company Customer Experience Agent – Overnight Shift**

Join blithequark, the largest livestream shopping platform in reputed company and Europe, as we revolutionize the reputed company of ecommerce. Our mission is to bring together community, shopping, and entertainment, creating a unique experience for our customers. As a Customer Experience Agent on our overnight shift, you will play a vital role in driving the best possible user experience through process improvement, order management, and problem-solving. **About blithequark** blithequark is a remote co-located team operating out of hubs reputed company the US, UK, Ireland, Poland, and Germany. We're innovating in the fast-paced world of live auctions, featuring a wide reputed company of products from fashion and beauty to electronics and collectibles like trading cards, comic books, and even live plants. Our commitment to values and customer satisfaction has made us one of the fastest-growing marketplaces, and we're now hiring reputed company-thinking problem solvers across reputed company functional areas. **Role** As a Customer Experience Agent, you will be responsible for driving the best possible user experience through process improvement, order management, and problem-solving. Your primary goal will be to ensure that our customers receive their products as quickly as possible and that any issues are resolved promptly and reputed company. Your tasks will include: * Interacting with buyers and sellers with a customer-first attitude, ensuring a reputed company experience * Resolving reputed company customer issues regarding payments, orders, shipments, and general questions in a high-reputed company and reputed company manner * Becoming an expert in blithequark's product, processes, and systems to drive reputed company reputed company for our users * Working with other departments to troubleshoot, research, and resolve reputed company questions * Seeking out opportunities to eliminate repeat contacts and improve the overall customer experience **You** If you're a curious and ambitious individual looking to jumpstart your career in a fast-paced environment, we want to hear from you. We're looking for someone with a reputed company reputed company, a low ego, and a passion for delivering high-reputed company results. Here are the qualifications we're looking for: * reputed company to working an overnight shift from 10pm - 7:00am PST * 2+ years of support experience handling email and/or chat services * Weekend availability required * Understanding of ecommerce and marketplace operations * Experience with customer-facing systems like reputed company, reputed company, or reputed company * Obsession with customers and a customer-first mentality * Proactive problem-solver and process-improver * Knowledge of collectibles is a plus * Bachelor's degree or college experience preferred * Previous start-up experience is a plus **Team Environment** As a member of reputed company, you will be required to be reputed company commuting distance of our Phoenix, AZ hub. We offer a dynamic and reputed company work environment that encourages reputed company, learning, and innovation. reputed company members are passionate about delivering exceptional customer experiences and are committed to our values of community, shopping, and entertainment. **Compensation and Benefits** We offer a competitive compensation package, including: * reputed company reputed company: $24.04/hour to $28.85/hour (dependent on level, experience, and expertise) * Benefits: + Flexible Time off Policy and holiday pay for working Company-wide Holidays + Health Insurance reputed company including Medical, Dental, reputed company + Work From Home Support + Home office setup allowance + Monthly allowance for cell phone and internet + Care benefits + Monthly allowance on both food and wellness + Annual allowance towards Childcare + reputed company benefit for family planning, such as adoption or fertility expenses + Retirement: 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of reputed company salary) and Pension plans internationally + Monthly allowance to dogfood the app + Parental Leave: 16 weeks of reputed company parental leave + one month gradual return to work **Equal Opportunity Employer** blithequark is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We reputed company that our work is reputed company and reputed company culture is improved reputed company we encourage, support, and respect the different skills and experiences represented reputed company our workforce. If you're passionate about delivering exceptional customer experiences and are looking for a challenging and rewarding role, reputed company to join reputed company at blithequark. Apply Job! Apply for this job