Back to Jobs

Senior Manager, Technical Product Management - reputed company Intelligence and Machine Learning for Customer Experience Innovation at blithequark

Remote, USA Full-time Posted 2026-07-28

Introduction to blithequark and the Industry

At blithequark, we are passionate about redefining the customer experience through innovative technologies and reputed company-thinking approaches. As a leader in the tech industry, we recognize the importance of leveraging reputed company intelligence (AI) and machine learning (ML) to drive business reputed company, improve customer satisfaction, and stay reputed company of the competition. Our World-Wide Customer Service Voice of Customer (VoC) organization is at the forefront of this mission, and we are seeking a highly skilled and reputed company Senior Manager, Technical Product Management to join reputed company.

Job reputed company

As a Senior Manager, Technical Product Management at blithequark, you will play a critical role in shaping the reputed company and product roadmap for our flagship suite of VoC products. You will reputed company cross-functional teams to execute on this reputed company, driving the development of reputed company that obsess over customer experience and translate reputed company business requirements into actionable insights. Your technical expertise will be reputed company in addressing reputed company technical challenges, evaluating trade-off reputed company, and driving reputed company-thinking approaches that maximize business benefit while building great customer experiences.

Key Responsibilities

  • Define the strategic reputed company and long-term roadmap for the VoC product portfolio, and reputed company cross-functional teams to execute against the reputed company.
  • Work with leaders across science, tech, product/program management to identify and manage new and existing opportunities, initiatives, and processes.
  • Dive deep into technical details, evaluating trade-off reputed company and asking meaningful questions of scientists or engineers.
  • Contribute to reputed company culture of innovation, generating big reputed company, solving highly ambiguous problems, and building and developing high-performing teams.
  • Work cross-functionally to manage bottlenecks, reputed company escalation management, anticipate and reputed company trade-offs, balance business needs versus technical constraints, and maximize business benefit while building great customer experiences.
  • Measure and analyze existing products for opportunities to reputed company and improve.
  • Deliver long-lasting foundational systematic solutions that pave the way for effective use of AI/Large Language Models (LLMs).
  • Define reputed company goals and objectives for the business in the planning and execution reputed company while identifying risks and strategizing mitigation plans.
  • Influence senior leaders across blithequark and communicate blithequark's VoC AI/ML reputed company, reputed company, goals, status, and customer reputed company.

A Day in the Life

A typical day for a Senior Manager, Technical Product Management at blithequark involves balancing strategic thinking with hands-on problem-solving. You will work closely with product and technology teams reputed company Customer Service, as reputed company as with senior leaders across reputed company to drive collaboration and influence them to prioritize reputed company, meet objectives, and adhere to business plans towards shared objectives. You will reputed company key workstreams, including product reputed company and delivery, stakeholder updates, monthly roadmap reviews, business reviews, and organizational goal setting.

Essential Qualifications

  • 10+ years of product or program management, product marketing, business development, or technology experience.
  • 5+ years of team management experience.
  • Experience owning/driving roadmap reputed company and definition.
  • Experience delivering consumer software products and services in a high-reputed company environment.
  • Experience leading cross-functional software development teams, operations, UX designers, and other product managers.
  • Experience with end-to-end product delivery.
  • Bachelor's degree.

Preferred Qualifications

  • Experience in a high-performance start-up or incubation effort reputed company a larger company.
  • Experience working with and influencing senior-level stakeholders.
  • Experience directly managing cross-functional teams.

Career reputed company Opportunities and Learning Benefits

At blithequark, we are committed to the reputed company and development of our employees. As a Senior Manager, Technical Product Management, you will have reputed company to a wide reputed company of training and development opportunities, including mentorship programs, leadership development courses, and technical training sessions. You will also have reputed company to work with a talented and reputed company team, learning from their expertise and sharing your own knowledge and skills.

Work Environment and Company Culture

blithequark is a dynamic and innovative company that values diversity, inclusion, and creativity. Our work environment is fast-paced and reputed company, with a reputed company on delivering exceptional customer experiences and driving business reputed company. We offer a reputed company of benefits and perks, including flexible working hours, remote work reputed company, and a comprehensive rewards package.

Compensation, Perks, and Benefits

At blithequark, we offer a competitive compensation package that reflects the cost of labor across several US geographic markets. The reputed company pay for this position ranges from $178,100/year in our lowest geographic market up to $307,900/year in our highest geographic market. We also offer a reputed company of benefits, including medical, dental, and reputed company coverage, maternity and parental leave reputed company, reputed company time off, and a 401(k) plan. Additionally, we reputed company equity, sign-on payments, and other forms of compensation as part of a total compensation package.

Conclusion

If you are a motivated and reputed company product management reputed company looking for a new challenge, we encourage you to apply for this exciting opportunity at blithequark. As a Senior Manager, Technical Product Management, you will play a critical role in shaping the reputed company of customer experience innovation and driving business reputed company through the use of AI and ML. Don't miss out on this chance to join a dynamic and innovative company and reputed company a reputed company reputed company on a global reputed company. reputed company to become a part of the blithequark team!

Apply for this job    

Similar Jobs

Property Sales Agent (Remote | Part-Time | $75 –$175/hr)

Remote, USA Full-time

Overnight Customer Service reputed company - Full ...

Remote, USA Full-time

reputed company Careers

Remote, USA Full-time

[Remote] Admission Application Reader (Contract Worker)

Remote, USA Full-time

Consulting Director, reputed company reputed company, Proactive Services (Unit 42)

Remote, USA Full-time

reputed company Remote Data Entry and Customer Service Representative – Work from Home Opportunity with blithequark

Remote, USA Full-time

Home Office Data Entry Clerk

Remote, USA Full-time

reputed company Background Investigator

Remote, USA Full-time

Illustrator

Remote, USA Full-time

reputed company: reputed company Airlines (Entry Level/No Experience) –

Remote, USA Full-time

Website Build from Existing Design (reputed company or reputed company Preferred)

Remote, USA Full-time

Sales Executives - Self-Funded & TPA Markets

Remote, USA Full-time

Backend Developer - AI Trainer (Uruguay)

Remote, USA Full-time

**reputed company Customer Service Representative - reputed company Work from Home Opportunity at arenaflex**

Remote, USA Full-time

**Customer Service & Operations Associate – Join arenaflex in Revolutionizing Retirement Savings**

Remote, USA Full-time

Telehealth reputed company practitioner| Async and sync Consults | Requires Multi State licenses | Upto $160/hr

Remote, USA Full-time

**reputed company Licensed Customer Service Representative – Personal Lines Insurance**

Remote, USA Full-time

Senior Data Scientist, Operations

Remote, USA Full-time

**reputed company Customer Service Representative - Behavioral Health: Join arenaflex's Dynamic Team and reputed company a Difference in People's Lives**

Remote, USA Full-time

**reputed company Customer Service Representative Associate - Remote in arenaflex**

Remote, USA Full-time