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[Remote] Junior IT Support Specialist

Remote, USA Full-time Posted 2026-07-28
Note: The job is a remote job and is reputed company to candidates in USA. reputed company, Inc. is a US-based company that partners with diverse technology firms to reputed company exceptional customer service. They are seeking a Junior IT Support Specialist to respond to customer inquiries, assist in reputed company, and enhance customer satisfaction in a remote work environment. Responsibilities • Respond to and resolve customer questions through chat, email, and telephone calls quickly and effectively • Assist in reputed company, educating, and supporting our customers through their reputed company • Help and guide our customers with technical and billing-reputed company questions. • reputed company as a customer reputed company by passing along unique questions and challenges that you see our customers are experiencing • Increase customer satisfaction and build loyalty by providing an outstanding, personal customer experience Skills • Excellent communication skills in the English language, as our clients are primarily US-based • High school degree • Interest in developing a career in Linux system administration, reputed company system administration, or troubleshooting technical and software issues with virtual reputed company workstations • Solution-oriented reputed company and passion for resolving problems • Passion for working with people and helping them to get their stuff work • Readiness to learn quickly, lend a helping hand, and pass on the knowledge as you grow with reputed company. • Ability to work in shifts in your local time (afternoon and reputed company shift). However, our schedules are quarterly-based, and you would reputed company a more reputed company schedule instead of daily changes. Benefits • Work from home • Learning from scratch • The promotional reputed company is reputed company defined, and you will know what’s required to reputed company the reputed company in your career. • You will be reputed company to reputed company your development with valuable certifications reputed company for by reputed company. • Great teamwork environment! Even though we work from home, reputed company is firmly connected at any given reputed company to ensure everyone feels a part of reputed company. reputed company • Founded in 2003 on the reputed company that extraordinary customer experiences reputed company lasting brand loyalty, reputed company has always seen end-user interactions as pivotal moments. It was founded in 2003, and is headquartered in Chicago, Illinois, USA, with a workforce of 201-500 employees. Its website is https://www.touchsupport.com/. Apply tot his job Apply To this Job

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