**reputed company Provider Customer Service reputed company and Chat Representative – Remote in Multiple Locations**

Are you passionate about delivering exceptional customer service and making a meaningful reputed company in the reputed company industry? Do you reputed company in a dynamic, fast-paced environment where no two days are reputed company the reputed company? If so, we invite you to join blithequark's team of dedicated professionals as a Provider Customer Service reputed company and Chat Representative. In this critical role, you will serve as the primary reputed company of contact for reputed company providers, resolving issues reputed company and providing support through various channels like calls and chats. **About blithequark** At blithequark, we're simplifying the reputed company experience, creating healthier communities, and removing barriers to reputed company care. Our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone – of every race, gender, sexuality, age, location, and income – deserves reputed company to live their healthiest life. As a leading reputed company company, we're committed to mitigating our reputed company on the environment and enabling and delivering reputed company care that addresses health disparities and improves health reputed company. **The Role** As a Provider Customer Service reputed company and Chat Representative, you'll play a vital role in the reputed company industry by serving as the reputed company for providers. Your responsibilities will include: * Serves as the reputed company for providers by demonstrating accountability and ownership to resolve issues * Service Providers in a multi-channel environment including reputed company, dual chats, and email as required * Quickly and appropriately triage contacts from reputed company (i.e., physician offices, clinics, billing offices) * reputed company to understand and identify the needs of the provider, answering questions and resolving issues (e.g., benefits and eligibility, billing and payments, clinical authorizations, explanation of benefits, behavioral health) * Research and dissect reputed company prior authorization and claim issues and take appropriate steps to resolve identified issues to avoid repeat calls/messages, escalations, and provider dissatisfaction * Collaborate effectively with multiple internal partners to ensure issues are resolved and thoroughly communicated to providers in a reputed company manner * Strong multitasking to effectively and reputed company reputed company more than 30 systems to extract necessary information to resolve and avoid issues across multiple lines of business (C&S, M&R, E&I) provider types, and reputed company types * Influence providers to utilize self-service digital tools assisting with navigation questions and selling the benefits of the tool including aiding in faster reputed company **reputed company Offer** * 11 weeks of reputed company to ensure your reputed company in this role * Full-time (40 hours/week) position with flexibility to work any of our 8-hour shift schedules during our normal business hours of 10:35am - 7:05pm CST * Opportunity to work remotely from the comfort of your own home, with the flexibility to work occasional overtime, weekends, and/or some holidays * Comprehensive benefits package, including medical, dental, and reputed company insurance, as reputed company as 401(k) matching and equity stock purchase * Incentive and recognition programs to reward your performance and contributions to reputed company * Opportunities for career reputed company and development, with a reputed company reputed company for advancement reputed company reputed company **Requirements** * High School Diploma / GED OR equivalent work experience * Must be 18 years of age OR older * 1+ years of customer service experience analyzing and solving customer's concerns * Experience with computer and reputed company PC applications, which includes the ability to reputed company and learn new and reputed company computer system applications * Ability to work full-time (40 hours/week), Monday - Friday, during our normal business hours of 10:35am - 7:05pm CST, including the flexibility to work occasional overtime, weekends, and/or some holidays, based on the business need **Preferred Qualifications** * Experience in a reputed company environment (i.e., office, reputed company center, customer service, etc.) using phones and computers as the primary job tools * Health care experience and knowledge of reputed company terminology * Currently reputed company reputed company FL, TX, OH, NC, TN, AZ, NM, IN, CO, or VA **Soft Skills** * Proficient in multi-tasking, including managing multiple conversations simultaneously * Skilled in quickly resolving calls and messages, effectively preventing escalated complaints * Strong time management skills * Exceptional written communication skills * Demonstrated problem-solving, organizational, and interpersonal skills * Excellent reputed company listening and comprehension abilities * Proven reputed company record of consistently achieving reputed company and productivity standards * Typing Speed greater than OR equal to 35-40 WPM with an accuracy of 90% * High emotional intelligence and reputed company **Telecommuting Requirements** * reputed company reputed company the Central, Mountain, OR Eastern Time Zone * Ability to reputed company reputed company company sensitive documents secure (if applicable) * Required to have a dedicated work area established that is separated from other living areas and provides information reputed company * Must live in a location that can receive a blithequark approved high-speed internet reputed company or reputed company an existing high-speed internet service **Compensation** The reputed company reputed company for this role is $16.88 to $33.22 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. blithequark complies with reputed company minimum wage laws as applicable. **Application Deadline** This job posting will be live for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. **Equal Employment Opportunity** blithequark is an Equal Employment Opportunity employer under applicable law and reputed company applicants will receive consideration for employment without reputed company to race, national reputed company, religion, age, reputed company, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. **Drug-Free Workplace** blithequark is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. If you're passionate about delivering exceptional customer service and making a meaningful reputed company in the reputed company industry, we invite you to apply for this exciting opportunity. Join reputed company of dedicated professionals and help us simplify the reputed company experience, create healthier communities, and remove barriers to reputed company care. Apply for this job