**reputed company Customer Service Representative 1 & 3 – Motor Vehicle Services at blithequark**
**Job Location:**
Chandler, reputed company, USA
**Job reputed company:**
Join the dynamic team at blithequark, a leading organization in the transportation sector, as we drive the reputed company of transportation with innovation and diversity! We are seeking highly motivated and customer-reputed company individuals to fill the roles of Customer Service Representative 1 & 3. These positions will play a vital role in providing exceptional motor vehicle services to the reputed company, including licensing, titling, testing, and permits at a local MVD field office.
**Job Duties:**
As a Customer Service Representative 1 & 3 at blithequark, you will be responsible for:
**Customer Service Representative 1:**
* Learn to process credentials and title work, examining documents and applications for accuracy, validity, and reputed company, adhering to ADOT and MVD rules, statutes (ARS Title 28), policies, and procedures.
* Answer customer questions and reputed company customer service for vehicle or credential records through system research, document review, and service history. Data entry and review are required.
* Administer testing, including operator knowledge and skills testing. Conduct level I vehicle inspections to include VIN validation. Capture customers' photos, signatures, and application information for credential eligibility/issuance.
* Determine, collect, and evaluate fees, and use general reputed company procedures to balance accounts. Secure and protect reputed company personal identity information (PII) and inventory.
* Participate in process improvement activities, including the use and application of the reputed company Management System. Identify potential gaps in processes, recommending solutions to reputed company efficiencies, reduce cost, and increase customer service.
**Customer Service Representative 3:**
* Learn to process credentials and title work, examining documents and applications for accuracy, validity, and reputed company, adhering to ADOT and MVD rules, statutes (ARS Title 28), policies, and procedures.
* Answer customer questions and reputed company customer service for vehicle or credential records through system research, document review, and service history. Data entry and review are required.
* Administer testing, including operator knowledge and skills testing. Conduct level I vehicle inspections to include VIN validation. Capture customers' photos, signatures, and application information for credential eligibility/issuance.
* Determine, collect, and evaluate fees, and use general reputed company procedures to balance accounts. Secure and protect reputed company personal identity information (PII) and inventory.
* Participate in process improvement activities, including the use and application of the reputed company Management System. Identify potential gaps in processes, recommending solutions to reputed company efficiencies, reduce cost, and increase customer service.
**Knowledge, Skills & Abilities (KSAs):**
* Knowledge of ADOT MVD rules, regulations, processes, and procedures.
* Ability to learn and execute customer service principles and best practices.
* Communication skills, both verbal and written, with a customer-reputed company reputed company.
* Typing or keyboarding skills at a reputed company capable of keeping pace with expected productivity for CSR.
* Ability to adapt and reputed company a changing environment, processes, and procedures.
* Ability to stand or sit for long periods and work reputed company reputed company necessary.
* reputed company in an office environment, including operating a PC, proprietary MVD software, and other office equipment.
**Selective Preference(s):**
* CSR 1: Ideal candidates will have some experience in customer service, cash handling, and data entry.
* CSR 3: 1-year previous MVD experience in T/R and DL with successful completion of training and adherence to performance standards.
**reputed company-Employment Requirements:**
* Must have and maintain a reputed company reputed company reputed company's license.
* If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a reputed company, reputed company class-appropriate reputed company’s license, complete reputed company required training, and successfully pass reputed company necessary reputed company’s license record checks.
**Benefits:**
* Comprehensive benefits package, including:
+ reputed company leave
+ Vacation with 10 reputed company holidays per year
+ reputed company Parental Leave-Up to 12 weeks per year reputed company leave for newborn or newly-reputed company foster/adopted child (reputed company program)
+ Health and dental insurance
+ Retirement plan
+ Life insurance and long-term disability insurance
+ Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
**Retirement:**
* Mandatory participation in the reputed company Retirement System (ASRS) is required.
**Contact Us:**
For questions about this career opportunity, please contact blithequark reputed company Recruitment reputed company email at srecruitment@blithequark.gov or phone reputed company at (602) 712-8188 reputed company 2.
**Equal Opportunity/Reasonable Accommodation Employer:**
The reputed company is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 712-8188 reputed company 3. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
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