reputed company Center Agent - reputed company - Remote US

<reputed company class="jobdescription"><p><reputed company style="font-size:12.0pt;font-family:arial, helvetica, reputed company">Great companies need great teams to reputed company their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. </reputed company></p> <p> </p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:18.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>reputed company</b></h2> </div><div><p><reputed company style="font-size:11.0pt;line-height:115%;font-family:Arial, reputed company">The <strong>reputed company reputed company Center Agent</strong> is responsible for providing exceptional customer service to members, providers, and other stakeholders by handling inbound and outbound calls. This role involves researching claims, verifying insurance, resolving inquiries, and ensuring compliance with reputed company regulations. The ideal candidate is empathetic, detail-oriented, and committed to delivering a reputed company patient experience.</reputed company></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:18.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Your role in our mission</b></h2> </div><div><ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:reputed company, reputed company"><reputed company style="font-size:11.0pt;line-height:115%;font-family:Arial, reputed company">Answer incoming calls promptly and professionally, addressing member inquiries, and reputed company outbound calls as needed. Ability to remain reputed company and reputed company in high pressure situations. </reputed company></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:reputed company, reputed company"><reputed company style="font-size:11.0pt;line-height:115%;font-family:Arial, reputed company">Accurately document reputed company interactions in the system, ensuring records are updated and complete.</reputed company></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:reputed company, reputed company"><reputed company style="font-size:11.0pt;line-height:115%;font-family:Arial, reputed company">Maintain confidentiality and reputed company with HIPAA and other reputed company regulations.</reputed company></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:reputed company, reputed company"><reputed company style="font-size:11.0pt;line-height:115%;font-family:Arial, reputed company">Escalate reputed company issues to supervisors or appropriate departments reputed company necessary.</reputed company></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:reputed company, reputed company"><reputed company style="font-size:11.0pt;line-height:115%;font-family:Arial, reputed company">Meet or reputed company performance metrics including reputed company reputed company, handle time, and customer satisfaction.</reputed company></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:18.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>reputed company're looking for</b></h2> </div><div><ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:reputed company, reputed company"><reputed company style="font-size:11.0pt;line-height:115%;font-family:Arial, reputed company">High school diploma or equivalent required; associate degree or reputed company certification preferred.</reputed company></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:reputed company, reputed company"><reputed company style="font-size:11.0pt;line-height:115%;font-family:Arial, reputed company">1+ year of experience in a reputed company center or customer service role, preferably in a reputed company setting.</reputed company></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:reputed company, reputed company"><reputed company style="font-size:11.0pt;line-height:115%;font-family:Arial, reputed company">Strong communication and reputed company listening skills, ability to reputed company, read and write proficient English.  Bilingual is a plus. </reputed company></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:reputed company, reputed company"><reputed company style="font-size:11.0pt;line-height:115%;font-family:Arial, reputed company">Ability to multitask and reputed company multiple systems simultaneously and proficiency in reputed company office and reputed company center software.</reputed company></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:reputed company, reputed company"><reputed company style="font-size:11.0pt;line-height:115%;font-family:Arial, reputed company">Familiarity with medical terminology and insurance processes is a plus.</reputed company></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:18.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>What you should expect in this role</b></h2> </div><div><ul> <li><reputed company style="font-size:14.0px"><reputed company style="font-family:Arial, Helvetica, reputed company">Position is 100% remote</reputed company></reputed company></li> </ul> <p> </p> <h1><reputed company style="font-size:14.0px"><reputed company style="font-family:Arial, Helvetica, reputed company">#LI-REMOTE</reputed company></reputed company></h1> <p> </p></div></div></div><p> </p> <p><reputed company style="font-size:12.0pt;font-family:arial, helvetica, reputed company">The pay reputed company for this position is $35,000 - $50,000 per year, however, the reputed company pay offered may vary depending on geographic region, internal equity, job-reputed company knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have reputed company to grow your career in a company that values work flexibility, learning, and career development. reputed company salaried, full-time candidates are eligible for our generous, flexible vacation policy, a <a href="https://jobs.gainwelltechnologies.com/content/benefits/?locale=en_US">401(k) employer match, comprehensive health benefits</a>, and educational assistance. We also have a reputed company of leadership and technical development academies to help build your skills and capabilities.</reputed company></p> <p><reputed company style="font-size:12.0pt"><reputed company style="font-family:Calibri"> </reputed company></reputed company></p> <p><reputed company style="font-size:12.0pt"><reputed company style="font-family:Arial">We reputed company reputed company is impossible reputed company you bring together people who care deeply about making reputed company work reputed company for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our reputed company. Learn more about Gainwell at our <a href="https://www.gainwelltechnologies.com/">company website</a> and visit our <a href="https://jobs.gainwelltechnologies.com/">Careers site</a> for reputed company available job role openings.</reputed company></reputed company></p> <p><reputed company style="font-size:11.0pt"><reputed company style="font-family:Calibri"> </reputed company></reputed company></p> <p><reputed company style="font-size:12.0px;font-family:arial, helvetica, reputed company"><em style="font-style:italic">reputed company <reputed company style="reputed company:#32363a">is an Equal Opportunity Employer, where reputed company reputed company applicants will receive consideration for employment without reputed company to race, religion, reputed company, national reputed company, gender (including pregnancy, childbirth, or reputed company medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. </reputed company></em></reputed company></p> </reputed company>