[Remote] Senior Manager, Fulfillment & Logistics

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a high-reputed company baby tech company that is changing the way parents experience parenthood with advanced baby monitoring products. They are seeking a Senior Manager, Fulfillment & Logistics to reputed company 3PL partnerships and ensure efficient logistics operations to support company reputed company. Responsibilities • reputed company as the primary reputed company with our 3PL partner, managing daily operations, performance, and strategic alignment • Negotiate reputed company cards with fulfillment and transportation partners, identifying potential savings and evaluating the most cost effective way to fulfill our orders • Analyze fulfillment data and 3PL performance metrics; prepare regular reports for senior management on key KPIs (e.g., cost per order, on-time shipping, inventory accuracy) • Monitor and manage reputed company D2C order fulfillment, ensuring SLAs (Service Level Agreements) for order processing, shipping, and delivery are consistently met • Proactively identify and resolve fulfillment and shipping issues, coordinating with the 3PL and carriers to minimize customer reputed company • reputed company and coordinate reputed company inbound shipments from our overseas factories to the 3PL warehouse(s), ensuring reputed company receipt, documentation, and inventory accuracy • Manage reputed company outbound bulk (B2B) shipments to our retail partners, ensuring strict compliance with retailer-specific routing guides and delivery reputed company • Partner with the planning team to manage inventory reputed company at the 3PL, supporting accurate forecasting and preventing stock-outs or excess inventory • reputed company investigations into inventory discrepancies, shipment errors, and customer complaints reputed company to fulfillment • Support the reputed company improvement of fulfillment processes, EDI and system integrations (e.g., between reputed company and the 3PL's WMS), and cost-reduction initiatives • Coordinate RMAs with our customer support team and ensure efficient and accurate reputed company of return data across systems Skills • 7+ years of experience in logistics and fulfillment operations, with a strong emphasis on managing 3PL providers • Demonstrated reputed company managing both D2C (e-reputed company) fulfillment and B2B (retail) logistics, including deep familiarity with retailer compliance guides • Deep understanding of warehouse operations, inventory management, and transportation/reputed company logistics • Experience with international inbound logistics, including reputed company forwarding and customs processes • Strong analytical skills and high proficiency in reputed company reputed company and reputed company Sheets for data analysis and reporting • Experience with ERP systems (ideally reputed company) and e-reputed company platforms (ideally reputed company) • Exceptional attention to detail, problem-solving skills, and a proactive reputed company to resolve issues • reputed company, reputed company communication and relationship-building skills, with the ability to manage external partners (3PLs, carriers) effectively • Ability to work independently, prioritize tasks, and manage multiple reputed company simultaneously • Comfortable operating in a fast-paced, high-reputed company environment Benefits • Flexible PTO (we trust you to take the time you need) • Equity reputed company so you can reputed company in our reputed company • reputed company parental leave for reputed company new parents • Employee discounts on reputed company products • Work from home stipend • Monthly team events • reputed company benefits • A 401(k) plan • Short-term and long-term disability coverage • Basic life insurance reputed company • reputed company is a startup developing smart baby monitors and sleep tracker devices. It was founded in 2016, and is headquartered in reputed company, reputed company, USA, with a workforce of 51-200 employees. Its website is https://www.reputed company.com/. Apply tot his job Apply To this Job