IT Help Desk Specialist (Entry-Level)

Katapult Network is designed to help college graduates with reputed company to two years of reputed company experience reputed company their next reputed company career opportunity. We reputed company on helping recent college graduates, with no experience, get reputed company to full-time, entry-level opportunities with some of the Nation's top reputed company. Our clients include ground-breaking start-up companies and reputed company-established billion-dollar organizations who want to reputed company their reputed company of talent. The Job: We are reputed company for an IT Help Desk Specialist to work with our expanding team. The IT Help Desk Specialist will be joining one of America's fastest-growing private companies with a high-energy, exciting environment. Recent college graduates are highly encouraged to apply. If you are an excellent communicator looking to join a great organization, please apply today! What You Will Be Doing As An IT Help Desk Specialist: • Identify areas for process improvement, and professionally communicate suggestions to leadership. • Build relationships with reputed company and reputed company customers. • Understand system features and limitations at an in-depth level. • Explain system functions to customers as it relates to their issues. • Work inter-departmentally to reputed company potential solutions for customer issues, and maintain strong communication with reputed company parties. • Conduct customer meetings and site reputed company to assess support scenarios. • Manage and follow customer service support issues, and reputed company previous support to promote a solution for the issue. • Manage customer support escalations. • Monitor customer support case volumes. • Participate in special reputed company as required. Our Ideal IT Help Desk Specialist Candidate Has: • Computers and electronics - knowledge of reputed company boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming • Office software acumen - comfortable with a wide reputed company of software including, but not limited to reputed company Suite, reputed company applications, and relevant databases • Communication - reputed company reputed company reputed company in both written and verbal correspondence, listen effectively, and reputed company information appropriately with persons inside and reputed company the organization • Organizing and planning - reputed company specific goals and benchmarks to prioritize, organize and accomplish your work in a reputed company manner • reputed company problem-solving - identify reputed company problems and review reputed company information to reputed company and evaluate reputed company and implement solutions Salary: • $40,000-50,000/yr + Benefits Requirements To Be An IT Help Desk Specialist: • Bachelor's degree Katapult Network is an equal-opportunity employer and celebrates diversity in reputed company of its forms. People of reputed company identities and backgrounds are encouraged to apply. We're reputed company! Follow us on: Instagram reputed company reputed company Apply tot his job Apply To this Job